CompCamp Hiring for Business Intelligence Reporting Analyst at Bethesda, MD Full Time

Job Description

This position will:

• Support the Data Analytics Team in developing and maintaining reports, and dashboards to ensure data quality before release.
• Create, review, and monitor requirement documents and visual displays of reports and dashboards.
• Collaborating with business owners and subject matter experts to clarify requirements and to complete user acceptance testing.
• Creating documentation needed to support the repeatability of annual upgrades.

The ideal candidate will have the following skill set as described in the contract:

• 5+ years of experience developing in Tableau, or Power BI developing dashboards, reports, and framework.
• A bachelor’s degree in computer science, IT, MIS, Business Management, Engineering, Project Management, or related field. (This may be substituted with relevant experience of 5+ years.)
• Ability to work on multiple priorities and meet project delivery dates.
• Knowledge of Microsoft Azure SQL Database.
• Knowledge of Software Development Lifecycle (SDLC).
• K–12 education experience is preferred but not required.
• Ability to effectively communicate with all levels of users and teammates.
• Ability to analyze and interpret business requirements and designs into Tableau, or Power BI solutions.
• Ability to work independently and as part of a team.
• Ability to perform unit, system, and performance testing.
• Ability to produce status reports and communicate the status of projects on a regular basis.

Required Skills:

• Experience working with Azure SQL Database.
• Skill in the operation of computers and peripheral equipment.
• Skill in creative and analytic problem-solving.
• Understanding of Data Warehousing principles, concepts, and architecture.
• Ability to manage multiple priorities and meet project delivery dates.
• Ability to effectively analyze and manage requirements.
• Ability to visualize complex issues.
• Knowledge of personal computers, Microsoft Office suite of tools including Word, Excel, and PowerPoint.
• Ability to coordinate the work of a team with the work of other units within the Department of Research, Assessment, and Accountability and other BCPS offices, schools, and departments.
• Effective verbal and written communication skills.
• Ability to effectively communicate with all levels of users and team members.

Company Description

With more than 14 years of experience solving complex technical problems for federal government customers in a variety of industries, CompCamp, Inc. is a highly diversified information technology company with a broad range of expertise in supporting scientific, program management, and administrative communities.

The personnel fulfilling tasks understand that they must work together as an integrated team to ensure the most efficient and effective customer support. Each team member cross-trains in all of the support areas and works with other team members within an integrated framework to ensure problems, solutions, and lessons learned are communicated so that first call resolutions are increased, trends are identified, root causes are resolved, and repeat problems are avoided. The key to our success is having flexible team members that have a clear understanding of performance metrics, are prepared to provide support where needed and have access to clear and accurate support documentation to ensure customers are supported correctly no matter the technician providing the support. Integrated into these processes and procedures is a quality control plan. This quality control oversight ensures that the procedures are being followed and that customer satisfaction is being accurately measured. Through the application of repeatable processes and procedures and the quality assurance oversight, we demonstrate an ability to enhance customer satisfaction and service efficiency while tailoring the system to accommodate the unique needs of your customer base support.

The CompCamp, Inc. Technical Support Team takes pride in our more than 16 years of success providing quality technical support and exemplary customer service.

With more than 14 years of experience solving complex technical problems for federal government customers in a variety of industries, CompCamp, Inc. is a highly diversified information technology company with a broad range of expertise in supporting scientific, program management, and administrative communities. The personnel fulfilling tasks understand that they must work together as an integrated team to ensure the most efficient and effective customer support. Each team member cross-trains in all of the support areas and works with other team members within an integrated framework to ensure problems, solutions, and lessons learned are communicated so that first call resolutions are increased, trends are identified, root causes are resolved, and repeat problems are avoided. The key to our success is having flexible team members that have a clear understanding of performance metrics, are prepared to provide support where needed and have access to clear and accurate support documentation to ensure customers are supported correctly no matter the technician providing the support. Integrated into these processes and procedures is a quality control plan. This quality control oversight ensures that the procedures are being followed and that customer satisfaction is being accurately measured. Through the application of repeatable processes and procedures and the quality assurance oversight, we demonstrate an ability to enhance customer satisfaction and service efficiency while tailoring the system to accommodate the unique needs of your customer base support. The CompCamp, Inc. Technical Support Team takes pride in our more than 16 years of success providing quality technical support and exemplary customer service.