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Overview:
Continuum Hospice is looking for a self-motivated and passionate Hospice Clinical Liaison to join our Team. We offer the opportunity to take on new challenges and a culture of teamwork that sets us apart.
We offer excellent compensation and an industry leading benefits package that includes:
Continuum Hospice is looking for a self-motivated and passionate Hospice Clinical Liaison to join our Team. We offer the opportunity to take on new challenges and a culture of teamwork that sets us apart.
The Clinical Liaison is primarily responsible for hospital and medical facility-based outreach to identify new referral sources and maintain on-going relationships that will increase census and preference for hospice services. Clinical Liaisons use their clinical knowledge, empathetic communication skills, and marketing abilities to initiate one-on-one dialog with referral sources, families, and prospective patients to help explain and educate on hospice services. Our Clinical Liaisons are hospice experts and serve as a resource to their referral sources to ensure extraordinary patient and customer service.
Continuum Hospice is a premier provider of end-of-life care. Our family of hospices provide quality care through our mission-oriented and patient-centric services. We are growing rapidly and are looking for skilled individuals to join us in our journey.
We offer excellent compensation and an industry leading benefits package that includes:
Health, Dental, & Vision Insurance
Company matching 401(k)
GENEROUS time-off package (20 days PTO & 9 Holidays)
Tuition Reimbursement & Certification Assistance
Wellness & Discount Programs
Cell Phone, Mileage, & Gym Membership Reimbursement
Responsibilities:
- Pro-actively builds positive, solid working relationships with members of the medical community and partners.
- Promotes Hospice’s patient care service through regular visits in a manner that illustrates and reflects the Hospice’s quality of care and unique capabilities.
- Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
- Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
- May help Hospice in determining patient eligibility, based on their hospice knowledge and training.
- Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.
Qualifications:
- Bachelor’s degree in nursing or health care preferred.
- Holds current unencumbered license as a registered nurse, licensed vocational nurse, social work, or is a Chaplain
- Minimum one (1) years of sales/marketing experience in healthcare.
- One (1) to two (2) years’ experience in hospice/palliative marketing strongly preferred.
- Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
- Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
- CMS requires that all patient-facing staff, as well as those that are in contact with patient-facing staff, be fully vaccinated, or have a documented religious or medical exemption. This important rule is required for all healthcare organizations that receive federal funds through Medicare or Medicaid.
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