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Job Summary
At Disney Cruise Line, magic is made. Disney Cruise Line (DCL) has established itself as a world-renowned leader in hospitality and entertainment, and has been recognized as the top cruise line for families. Our crew members and officers create unforgettable vacation experiences for families by delivering exceptional guest service each and every day.
As a member of our Recruitment Team, you will be joining a highly collaborate team of recruiters located in Celebration, Florida. Your hybrid role will be to source, attract and acquire world class talent from around the world for employment on board our beautiful cruise ships and islands. You will successfully contribute to the fleet and island expansion and overall organizational growth of a dynamic business. As a dedicated professional supporting our food & beverage service line of business, you will help to source and select crew and officers who will bring immersive dining experiences to life with Disney Cruise Line.
Working for DCL Recruitment is not your ordinary recruitment job. This position offers a unique opportunity for those looking to explore different countries and cultures, while enriching the lives of others. At DCL, we care about our crew and our goal is to provide a smooth onboarding experience and unforgettable career opportunities. We’re in the business of changing lives for candidates across the globe.
You will report to the Sr. Mgr-DCL Recruitment.
This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.
Your Responsibilities – How You Will Make a Difference
Develop food & beverage search strategies by facilitating passive and active talent pipelining for both crew and officers through creative sourcing strategies, interactive marketing plans and networking opportunities
Manage day to day recruitment needs based on labor forecasts and diversity strategies supporting the following lines of business: Dining Room & Quick Service and Specialty Dining (Remy/Enchanté/Palo) front of house service
Project manage business growth and day to day recruitment needs as well as needs through the development and execution of full life cycle recruitment strategies while ensuring the candidate and client experiences are met with exceptional service delivery
Expand the DCL recruitment brand through attendance at job fairs and career fairs
Identify hiring needs and partner closely with operations, marketing and analytics to develop effective strategies that build diverse food & beverage talent pipelines to meet business needs and prepare for future growth
Contribute to the success of ongoing virtual recruitment hire plans by conducting video interviews for multiple positions within Hotel & Entertainment Operations
Lead international recruitment trips in country and virtually
Build relationships with top talent at all levels in order to attract and excite candidates and ensure our ships are staffed with the best crew in the world
Collaborate with Hotel Operations hiring leaders to develop a strong understanding of the department, business strategy and talent profiles to deliver on hiring needs
Foster and build relationships with key partners within Operations, Talent Acquisition Marketing, Analytics, Labor/Scheduling and Human Resources
Continuously develop business knowledge of the maritime industry; conduct ongoing research of competitive landscape and market insights/trends to remain current and relevant in your area of focus
Develop and cultivate relationships with Procurement Allies (hiring agents) from around the world so that DCL is always top of mind when excellent candidates contact their offices
Develop and cultivate relationships with alumni networks, schools and hospitality organizations from around the world to increase brand awareness and promote Disney Cruise Line as an employer of choice; establish a connection with external talent, students and faculty to promote career opportunities
Lead projects that will recommend and activate new best practices to improve recruitment processes, services and/or the overall candidate experience
Continuously develop business knowledge of the maritime industry and current market dynamics
Basic Qualifications – What You Will Bring
Deep functional/technical expertise in talent acquisition focused on front of house food & beverage recruitment and/or minimum of 3-years of experience in food & beverage operations in a leadership capacity
Demonstrated ability to consult with clients about talent needs
Ability to develop & articulate food & beverage recruitment strategies and engage and influence key leaders and partners
Passion for food & beverage operations with a strong knowledge of roles both front and back of house
Ability to assess experience and qualifications in Hotel and/or Entertainment candidates that will positively impact the guest experience
Ability to work under pressure, remaining flexible, proactive, resourceful and efficient
Proven ability to develop strong working relationships with leaders and peers within the organization and Procurement Allies across geographical markets
Avid social media user with proficiency in using platforms for marketing, engaging, networking and sourcing
Excellent project management, presentation and influencing skills
Strong storyteller. Able to translate data, identify trends and relay insights
A spirit of adventure! Willingness to pack your bags as international travel is required
Preferred Qualifications
Experience with Disney Cruise Line (shipboard or shore side)
Expertise in the cruise industry
Experience with Brassring, Workday or an equivalent Applicant Tracking System
Education
Bachelor’s degree or equivalent experience
