Dispatch Internal Jobs Hiring for Sales Operations Manager (Remote) Job at Remote Full Time

THE ROLE

We’re looking for a self-starting, result-oriented Sales Operations Manager to join our sales leadership team. This position will drive growth in the sales organization by providing business intelligence and overseeing the CRM and sales funnel.

As a Sales Operations Manager you will work closely with sales leadership to develop and communicate sales forecasts, support the creation and administration of sales compensation plans, ensure data integrity and champion the optimization of our CRM.

This is a full-time exempt role (administrative exemption) that reports to the Cheif Revenue Officer.

WHAT YOU’LL DO

• Execute all job duties in alignment with Dispatch’s core values, mission, and purpose

• Act ethically, with integrity and complies legal standards to deliver an environment that promotes respect, innovation, and creativity

• Encourages and fosters an inclusive environment. An environment where the strengths and expertise of our workforce are welcomed, amplified and exhibited in the work at Dispatch

• Develop and communicate sales forecasts for new and existing markets

• Maximize use of our company CRM (Hubspot), write workflows to automate sales processes and increase sales productivity

• Collaborate with Marketing to help automate workflows, ensure data accuracy, and work to eliminate redundancy

• Support sales leaders in the development of commission and incentive structures; partner with finance and HR teams to coordinate the calculation and administration process

• Serve as a point of contact for employees and leaders to address questions regarding compensation plans, and respond to inquiries in a timely and professional manner

• Work cross functionally to provide reporting and leverage business intelligence to make recommendations that maximize growth and efficiency

• Evaluate sales processes, programs, and systems to minimize costs and improve sales productivity

• Proactively identify bottlenecks in the sales process and find ways to reduce them to help the sales team run faster

• Support Sales Leadership with sales administration activities, such as maintaining territory/market assignments, rep performance tracking, funnel conversion analysis, budgeting, and future planning

• Perform other duties as assigned (to be less than 10% of your responsibilities)

WHAT WE’RE LOOKING FOR

• Service orientation with excellent organizational skills and follow-through

• Self-starter capable of driving business results without immediate supervision

• A passion for using data to inform decision-making

• Strong interpersonal skills, ability to hold others accountable and manage expectations throughout the organization

WHAT YOU’LL NEED

• 5+ years of experience in Sales Operations role, preferably in a high-growth environment (required)

• Experience writing and/or administering sales incentive compensation plans (required)

• Experience working with CRM (required)

• Excellent knowledge of Excel and experience working with data (required)

• 1+ years of experience leading a Sales Operations team (preferred)

• Bachelor’s degree in business, finance, accounting or related fields (preferred)

Even if you don’t match 100% of the requirements, we still encourage you to apply so that we may possibly talk and see how you could still contribute to Dispatch in meaningful ways!

ABOUT US

Dispatch is a technology-based company that redefines the way same-day deliveries are made in the B2B space. With our network of independent contractor drivers, Dispatch puts suppliers, businesses, and technicians in control of local deliveries with real-time tracking and transparency. We strive to deliver the best value and service to our customers every day.

Dispatch started in the Twin Cities, but is now in dozens of markets across the country. With all of this growth, we maintain a strong focus on our company culture. Dispatch operates on five core values: People First, Belief, Speed to Value, Driven to Deliver, and Transparency. If you connect with these values, we’d love to learn more about you!