E-xact Transactions Canada Ltd Hiring for Vice President, Human Resources at Scottsdale, Arizona Full Time

Exact Payments OpCo, LLC

Position: Vice President, Human Resources

Location: Scottsdale, Arizona, Remote with travel

About Us

Exact Payment is a leading provider of high-performance payment services to bank partners, software platforms and omnichannel merchants. Exact delivers a highly scaled payments platform integrated to leading processors in the US and Canada including Fiserv/First Data, Elavon, TSYS, Chase Canada and Moneris. Founded in 1999, Exact is a proven player in the eCommerce payments market with deep expertise in building and supporting payment platforms for large banks, government agencies and its own direct client portfolio. Our cloud-based technology is fully redundant and offers comprehensive integration options including Rest APIs, PCI-compliant hosted payment pages and virtual terminal interfaces. The technology stack is built for scale delivering the highest level of performance and reliability at transaction volumes exceeding 1 billion annually. Exact is a private equity-backed company, receiving funding in late 2020, providing the company with a runway for rapid growth.

Exact is headquartered in Scottsdale, AZ and Vancouver, B.C. This position will be located in Scottsdale or remote with travel for the right candidate

Position Description

The Vice President of Human Resources will report to the CEO and is responsible for building and leading the HR department at Exact. The Vice President of Human Resources will be a champion for the establishment and development of culture, which will guide department and business operations. The Vice President of Human Resources will be counted on to be forward-looking, anticipating the Company’s future needs while ensuring that day-to-day operations are managed in accordance with best practices. Specific responsibilities include:

Employee Engagement and Culture

• Lead cultural initiatives to promote attraction, retention, recognition and engagement amongst
  employees across the U.S. and Canada;
• Conduct employee surveys, analyze feedback and work with management to effectively roll out
  program and process enhancements based on employee input;
• Integrate diversity, equity and inclusion strategies into business plans to ensure a
  comprehensive and effective approach to employees, customers and partners.

Strategic Recruiting

• Partner with division managers to understand personnel needs and implement effective
  recruitment programs to source and hire highly qualified candidates;
• Work with Finance and hiring managers to effectively design the optimal organizational
  structure, track to hiring budgets and strategically manage to variances;
• Ensure Exact maintains a pipeline of tech talent that can be recruited as needed.

Performance Management and Compensation

• Partner with management to develop impactful training, mentorship and employee review
  processes;
• Develop strategies for optimizing people, processes, systems and culture to accelerate business
  performance and maximize employee productivity in a fast-growing environment;
• Provide guidance on compensation informed by market benchmarks, individual and business
  performance and organizational needs to instill and support a pay for performance philosophy
  at Exact.

HR Administration, Benefits and Risk / Compliance

• Oversee and optimize the company’s onboarding and offboarding processes;
• Provide day-to-day support to teammates by acting as a resource on all HR practices, policies
  and programs, including payroll and benefits support;
• Manage benefits and ensure the Company’s offering is competitive relative to the applicable
  market and industry;
• Develop, implement and maintain company policies and procedures;
• Ensure the company operates in a manner that is compliant with the labor laws of Arizona and
  British Columbia, Canada.

About You

The successful candidate will possess the ability, business maturity, and interpersonal savvy to establish credibility with employees across multiple organizational levels, functions, teams, and locations. He/she will be strongly committed to the highest standard of business, personal, and ethical behavior. He/she will be able to think strategically and proactively shift from one topic/project to another while keeping a “roll-up-your-sleeves” mentality.

Setting Strategy

• Ability to thrive in a start-up environment with an understanding of the blueprint and
  requirements to build a successful and comprehensive HR department;
• Demonstrated expertise building and managing an HR department that can deliver results
  around employee engagement and culture, recruiting, performance management and
  compensation, HR administration, benefits and risk and compliance;
• Proactively translates changing business objectives into effective HR strategies. Executing for Results
• Sets ambitious goals for him/herself and his/her team and has a track record of consistently
  delivering on commitments;
• Experience sourcing and recruiting high caliber employees in the tech space;
  Well-organized and capable of handling multiple different tasks while effectively setting and
  managing priorities;
• Analytical individual capable of measuring and tracking strategic initiatives with data and KPIs.

Leading Teams

• Experience managing others and serving as a business partner to senior leadership;
  Promotes transparency and information sharing amongst employees within and across
  departments;
• Displays a strong work ethic and leads by example with a willingness to be hands on and do
  what it takes to get things done;
• Invested in the growth and career development of others.

Relationships & Influence

• Persuasive individual able to inspire confidence and influence individuals at all levels, including
  peers and senior management;
  Strong interpersonal skills as well as excellent written and verbal communication abilities;
• Skilled in negotiation and conflict resolution;
  High integrity individual with an ability to maintain absolute confidentiality.

Background

• Ten-plus years of HR experience with five-plus years as a senior HR Business Partner;
• Knowledge of employment and labor laws (Arizona and British Columbia, Canada);
• Bachelor’s degree; PHR certification preferred.

What We Offer

We are a team of passionate professionals working together to ‘propel high-performance digital commerce for our partners and clients. We value diversity, creativity, innovation, collaboration, integrity and respect and are looking for people who share these same values to join our growing team. We offer a comprehensive benefits program including:

• Medical: Comprehensive health plan through United Healthcare covering both the employee and family;
• Dental: PPO dental plan through Delta Dental, a leading carrier with national coverage;
• Vision: Vision plan through VSP covering annual eye exams as well as reimbursement for glasses and contact lenses;
• Life Insurance/AD&D: Company-paid Life Insurance and AD&D with coverage for 1x annual salary;
• Short-term & Long-term Disability: Company-paid short-term and long-term disability insurance;
• Medical & Dependent Care FSAs: Pre-tax Flexible Spending Accounts for out-of-pocket medical or dependent care expenses;
• Paid Time Off In addition to federal holidays, we offer accrued time off of up to 15 days per calendar year with a 40-hour carry-over;
• 401K: save for retirement with pre-tax contributions to a 401k plan.