EF High School Exchange Year Hiring for Onboarding and Development Manager Job at Remote Full Time

This role can be based remotely in the US or in one of our beautiful offices in Boston or Denver.

The Role:

EF High School Exchange Year sponsors international high school students who spend a semester or academic year living with host families across the United States. With a bustling network of 1,000 local coordinators, 1,500 partnering high schools and 3,000 volunteer host families, our program relies on strong leadership, clear communication, and consistent support to achieve our goals of quality and growth.

In this role, you will impact the development of new leaders across the country. We are seeking an inspiring and organized self-starter with a passion for international understanding and cultural exchange to help further this mission. As part of the Recruitment team, you will play an integral role in the growth and development of the International Exchange Coordinator team, with a focus on first year coordinators in a targeted region of the United States.

Expectations:

You will work directly with a variety of stakeholders to manage & coach each new International Exchange Coordinator (IEC) through their onboarding and growth. This may include, but is not limited to:

• Screening:
  • Verify that applicants meet all program rules and regulations
  • Screen for program fit in addition to basic eligibility requirements
  • Ensure quality remains at the forefront of all joint eligibility decisions
• Onboarding:
  • Develop and build a streamlined onboarding process. This may include existing materials as well as new content creation
  • Create a community for new IECs through onboarding classes, online engagement, webchats, and other applicable means
  • Track new IEC onboarding progress, both pre and post activation
• IEC role oversight:
  • Guide the new IEC through their first student placement
  • Coach the new IEC through their onboarding and development, working collaboratively with Recruiters and Regional Placement Managers to ensure a smooth transition
  • Communicate clearly and consistently with the Regional Coordinator(s) and Regional Director, especially around key benchmarks, and as needs arise
  • Partner with the Regional Coordinator to ensure their engagement and support with new IECs in their region
  • Identify and address gaps in the onboarding & experience of a first year IEC, offering solutions and tools where needed

Why you will succeed:

• You believe in the success of others and are relentless to help them hit their goals
• You are a self-starter with a strong ability to identify growth opportunities
• You are a clear communicator, able to both inspire and provide ongoing feedback
• You thrive on a team that motivates and inspires you
• You have mastered the ability to think on your feet, solve problems, resolve conflict, and remain positive
• You have strong networking abilities, building relationships and driving initiatives cross functionally
• You are a project management ninja, able to juggle participants in a variety of stages and skills
• When you are given a target, you hit it

Why You’ll Love Working Here: Perks, Benefits and Earning Potential
As if changing lives and making the world a better place isn’t enough, we also offer the opportunity to:

Live Well

• Benefits include a competitive base salary and 25% company match on your 401(k).
• Market-leading medical, dental and vision coverage, along with life and disability insurance
• Expand your worldview with paid international business travel plus three weeks of paid vacation time to start (and four weeks starting in year two) plus 12 paid holidays. The more you develop, the more passport stamps you will collect.

Be You

• We believe our business, like our world, is better when we embrace diversity.
• Build your network by joining one of EF’s employee resource groups, or EF-Finity groups: Black@EF, LGBTQ+@EF, Latinx+@EF, API@EF, MENA@EF, Accessiblility@EF, Jewish@EF, Faith@EF, Indigenous@EF and Parents@EF.

Be engaged

• We work in an open environment without a cubicle in sight.
• You will also enjoy comprehensive professional development.

Have fun

• Explore the neighborhood with discounts to local businesses, concert tickets and sporting events.
• Explore the world with discounts to hotels and flights as well as paid international travel.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings, workshops, and TED Talk style sessions
• Wellness benefits including onsite and virtual classes run by EF instructors and a yearly fitness reimbursement
• EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Discounts at local venues and businesses
• 
  Compensation: Annual salary of $45,00 – $50,000 plus bonus potential up to $10,000.

EF High School Exchange Year (HSEY) is a non-profit high school foreign exchange program affiliated with Education First. We bring students from around the world to live with volunteer host families and enroll in local high schools for either one semester or a full academic year. Our mission is to promote international understanding and global awareness across the US. Together we share culture and languages, open communities to the wider world, and create lifelong bonds that span the globe. For more information, please visit www.efexchangeyear.org.

EF Education First is proud to be an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment.

About EF Education First:

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com