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HR Operations Lead
Location: This position will work a hybrid model (remote and office). Ideal candidates will live in Indianapolis Indiana or within 50 miles of one of our PulsePoint locations.
The HR Operations Lead is responsible for serving as a single point of contact within HR Operations (Payroll) and advocate for associates with the most complex transactional problems or unique scenarios which cross over multiple HR disciplines.
How you will make an impact:
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Lead special project on behalf of the team, participate in the documentation governance for their team (QRG’s, DTP’s CCS), Metrics ing for monthly s, coaching team members on process, training on new processes, participate as the lead for payroll escalations, develop, communicate and manage a case/worklist pull system, be the primary lead for the biweekly payroll processing.
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Provides on the spot training and coaching; provides classroom training in conjunction with other initiatives.
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Identifies trends and opportunities for training and process improvement.
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Conducts routine audits, analyzes exception s, and makes appropriate corrections based on data with focus on flawless execution for customers.
Minimum Requirements:
Requires a high school diploma and a minimum of 5 years of HR Operations experience with exposure to multiple HR Operations disciplines and expertise in at least one discipline, strong customer service advocacy skills; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
- BA/BS Degree highly preferred
- Payroll Experience
- 5 yr minimum in a medium to large matrix organization
- Workday experience
- Service Now experience
- Timekeeping experience
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.elevancehealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.
