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We’re seeking a talented Onboarding Coordinator who will be a primary point of contact for carriers and business leaders to get licensed agents ready to sell. In this role, you will manage onboarding and administrative tasks to request and approve carrier certifications and appointments.
This position requires a collaborative mindset, a high degree of accuracy, and attention to detail. The ideal candidate will possess the ability to efficiently and accurately manage a complex and multi-step submission and tracking process in a fast-paced environment.
REWARDS
- Remote
- Work in a dynamic team environment
- $22-27/hour – weekly
- Flexible work environment
Requirements
- 1+ years of onboarding experience in the insurance field
- Strong presentation skills and ability to present information to groups of people in a remote setting
- Strong customer service mindset
- Proficiency with MS Office products
- Project management experience
- Excellent communication and organizational skills
- Ability to work well under pressure and handle multiple tasks simultaneously
Responsibilities
- Provide exceptional customer service to new employees as they navigate the onboarding and licensing process
- Serve as the primary point-of-contact (POC) for all new employees during New Employee Orientation and throughout Training
- Gather licensing documentation and assist with the application process for state licenses
- Assist with carrier certifications and updating agent profiles in licensing systems
- Vetting new hires to determine License eligibility
- Provide support to agents during re-certifications each year
- Maintain accurate and up-to-date licensing systems and databases
