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Position: Operations Fraud Prevention Manager
Department: Operations
Location: Wichita, KS
Salary: Full-time/Salary
Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you’ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Summary:
The Operations Fraud Prevention Manager is responsible for managing all facets of fraud detection and loss prevention. This position stays current with new fraudulent activities and threats that may breach Equity Bank’s prevention measures. The Manager helps develop procedures and policies to ensure minimal risk of operations fraud. The Operations Fraud Prevention Manager works closely with operational leaders in deposit and card operations which include debit, credit, ACH, RDC, check and wire activities and the potential for fraud in these areas.
Responsibilities and Expectations
- Fraud Losses Management
- Reviews fraud attacks to understand and address coverage gap
- Participates in quarterly and annual fraud loss forecasting exercises
- Develops insights and rules to deliver fraud loss plan
- Manages shifting network rules and liability requirements
- Uncovers and resolves process gaps throughout the Bank
- Provides alert support to address emerging threats
- Fraud Rule Management
- Fraud Operational Support
- Participates in operational forecasting and capacity planning
- Manages fraud case prioritization strategy to optimize return-on-investment
- Design/Update Monitoring & Reporting
- Identifies and addresses key reporting needs required to manage fraud losses, providing design input into enterprise reporting needs
- Supports project intent and ongoing partner projects; provides risk identification and cost estimates
- Leverages fraud expertise to help define fraud-resilient products and processes
- Ensures Fraud policy alignment and implementation
- Reviews and evaluates potential technology investments
- Supports audit and regulatory requests (data or intent)
- Perform other duties as assigned or required
Required Skills & Education
- Bachelor’s Degree in a related discipline (e.g. Math, Statistics, Business) is required
- Master’s Degree in a related discipline is preferred
- 7+ years relevant experience
- Knowledge of systems and processes is preferred
- Experience with Data manipulation tools required
- Previous experience with related fraud is preferred
- People management experience is an asset
- Given the multiple business units the team supports, a proven ability to develop effective relationships with internal and external business partners is required
- Conceptual thinker; ability to wade through data and arrive at conclusions
- Strong interpersonal skills; comfortable interacting with team members of all levels
- Strong communication and presentation skills; ability to communicate complex analyses into technical and non-technical terms (written and verbally)
- Ability to take initiative and work independently under tight timelines
- Strong team collaboration skills
- Ability to effectively manage multiple projects and priorities simultaneously
- Ability to reconcile numerous metrics and condense/summarize for our leadership and risk committee review
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Who we are
Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
- Health, Dental & Vision Insurance
- Group Life & Long-Term Disability Insurance
- Flexible Spending & Health Savings Accounts
- Group Cancer Insurance
- 401(K) Retirement Plan w/ Company Match
- Generous Vacation & Sick Time
- Employee Stock Purchase Plan (ESPP)
- Pet Insurance
- Retail Banking Benefits
Find your future at Equity Bank!
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
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