GATEWAY SERVICES INC Hiring for HR Business Partner – US West Job at Phoenix, AZ Full Time

About Us:
Gateway Services Inc. is North America’s leading provider of pet aftercare services to veterinary clinics and pet parents.
Gateway Services is committed to exceed our customers’ expectations striving to provide unparalleled service and peace of mind by providing RESPECTFUL and ethical pet aftercare, treating each pet in our care with the utmost DIGNITY, as if it were our own. Each of our Team Members live these values every day and through this commitment we are confident we can exceed expectations. We lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.

LOCATION: Remote (United States – West Coast region)

Summary

The Regional Human Resources Business Partner (HRBP) will be responsible for all aspects of Human Resources for Gateway Services Inc.’s approximately 450 employees located in the Western region of USA. Gateway Services is rapidly expanding and headcount is expected to increase across the USA, including in additional states on the West Coast.

This position will be an active member of the HR Lead Team consisting of HR professionals from Canada and the US. The HR Lead Team is responsible for planning and executing company-wide strategic HR initiatives to make talent an advantage by championing culture and engagement, talent management and operational excellence. Examples of HR Lead Team activities include the development and deployment of a performance management process, HR policies and workforce planning.

The position will report directly to VP Human Resources.

The Regional HRBP manages one direct report who supports HR activities and customer service in the West region of the US.

HOW YOU WILL MAKE AN IMPACT/KEY RESPONSIBILITIES:

The Regional HRBP will be responsible to achieving the following objectives in his/her region:

· Enhance employee engagement and culture

· Improve communications between management and staff

· Attract and retain talent

· Implement talent management strategies, including performance management, career development and high quality training programs

· Deploy consistent company-wide HR policies and procedures

· Maintain competitive standards for compensation in line with local markets and business requirements

Specific activities include:

§ Promote a culture of workplace safety and equity through leadership and company-wide initiatives implemented at the regional level.

§ Provide ongoing feedback to regional and facility management teams on their performance and identify developmental opportunities.

§ Promote Gateway’s values, mission and vision throughout locations within the region.

§ Analyze the skills and qualities required for each role and develop job descriptions and skills matrices to reflect requirements. Assist in Recruitment activities wherever needed.

§ Mange all personnel files including fitness for work and performance management files.

§ Provide advice and direction to the Regional Manager and Facility Managers in relation to personnel policies; market trends and performance issues.

§ Coach Facility Managers to ensure consistent HR practices and procedures are followed.

§ Ensure that all recruitment activities occur in a timely and professional manner taking into consideration to both technical ability and cultural fit.

§ Lead change management processes within the region and ensure alignment with organizational growth and business goals.

§ Provide timely information and reporting for both business and regulatory requirements; projections and identification of performance gaps.

§ Management of facility talent to ensure required skills are developed and maintained; talent development and gap analysis, identify training needs to meet business needs now and in the future.

§ Provide advice, support and input to the HR Lead Team to ensure competitive compensation in relation to local labor markets.

§ Manage communications with and expectations of external stakeholders.

§ Manage budget for regional HR function, track costs and identify opportunities for reducing spend / costs.

WHAT YOU NEED TO SUCCEED:

§ 10-15 years in Human Resources with several years as a HR Manager/Business Partner.

§ Knowledgeable and experience with OSHA standards and procedures.

§ Extensive practical experience in and knowledge of Workers Compensation processes, procedures and legislation.

§ Experience in a Change Management environment (preferred).

§ Experience in implementing performance management systems (preferred).

§ Proficient in Microsoft Office suite of applications.

WHAT MORE YOU NEED TO SUCCEED:

§ Excellent written and verbal communication skills; communicates well at all levels within the organization.

§ Able to partner and add value to regional and facility management teams.

§ Active, engaging, empathetic.

§ Efficient and dedicated to providing excellent customer service.

YOU’LL LOVE WORKING WITH US BECAUSE:

The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams — people you can be proud to work with!

Our Core Values:

· People First

· Exceed Expectations

· (HIT) Honesty, Integrity, Trust

· Be Passionate and Caring

· Continuously Improve

Benefits:

· Competitive Salary

· Health Benefits Package

· Dental & Vision Insurance Plans

· Employee Assistance Program

· 401K Plan

· Company Sponsored Life Insurance Plan

· Short- and Long-Term Disability Plans

· Paid time off & holidays

We are committed to promoting accessibility for applicants with disabilities and complying to all applicable accessibility legislation. We will make accommodations available for applicants with disabilities in our recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor’s (Preferred)

Experience:

• Human Resources: 7 years (Preferred)
• Succession Planning: 2 years (Preferred)

License/Certification:

• Senior Professional in Human Resources (Preferred)
• Professional In Human Resources (Preferred)

Work Remotely:

• Yes