Hybrid:This position does not require an employee to be on-site full-time to perform most effectively. The employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired.
About the Role:
Lead and execute strategic priorities in support of GCX Executive leadership. Build and promote a team culture that puts the customer at the center of everything that we do while also delivering operational excellence and maintaining an engaging, vibrant workplace. Apply CX design principles to drive and execute strategy within your area of GCX business, and advocate for CX design across teams. Be a customer advocate.
Center of Expertise (COE) Strategist, Social Media Center of Expertise
GM has an immediate opening for an energetic, motivated and digital/social media savvy Center of Expertise Strategist to lead strategy development as well as day-to-day digital/social media programs for General Motors across the global enterprise. This COE strategist will assist in providing subject matter expertise, insights as well as resources, processes, tools and coordination efforts with the ultimate objective to drive a positive conversation, richer consumer engagement and a more seamless customer experience.
Overview:
Part strategist, part hands-on tactician, part operations lead, capable of innovative thinking, visioning and leading or implementing as the situation requires. Excellent relationship skills; strong business acumen; ability to motivate and generate effective action from all levels of the organization
Able to build strong relations with internal partners, external vendors/agencies as well as dealers and customers. The successful candidate should possess enough hands-on experience implementing social media and digitally-focused communications and engagement to translate terminology into a language that all can understand.
Responsibilities:
Ensure a robust social listening and intelligence capability for the enterprise
Additional Job Description
Qualifications:
Ability to live and embrace these behaviors:
Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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