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Job Description
Hybrid: This position does not require an employee to be on-site full-time to perform most effectively.
This position requires an employee to be onsite 1-4 times per year.
This position oversees’ and assists the courseware design and development of numerous training programs within General Motors Dealer Network. The core responsibilities include managing the design, development and delivery of training content, which are executed by GM partner suppliers. Duties include leading supplier partners and business partners through the phases of training development, including: collaboration with internal business partners and SMEs; curriculum planning in alignment with GM’s business priorities; courseware and content development; optimization of learning deliverables using measurement and analytics; managing timelines to ensure deadlines are met; maintaining learning design standards; Learning Management System (LMS) interactions; and supplier management.
The Training Manager must be able to lead a team of suppliers and internal partners to connect key business priorities to dealership and field learner needs through engaging learning solutions. Individual must bring a solid background of training, performance improvement, adult learning with a desire to become a learning and development practitioner. Individual should expect shifting priorities and to monitor/mentor the suppliers and business partners to optimize learning behaviors…ultimately leading to brand recognition and sales. Individual will also focus on project management, ideally launching programs throughout a global workforce and/or retail network. The Training Manager will also be responsible for global interactions in support of training solutions for global business initiatives.
Major Responsibilities:
Build trusted relationships and drive results across vendor partners and brand / retail channels
Translate brand retail priorities into effective learning solutions and adoption.
Lead project teams from varying business units through development of training deliverables.
Effectively manage projects and timelines to ensure timely delivery of training content.
Coordinate and lead project meetings, both virtual and in-person.
Assist in planning of both short and long-term strategic training objectives.
Collaborate with GM Global Learning Network (GLN) colleagues to implement global business initiative training solutions.
Identify and implement innovative learning solutions in support of business priorities.
Effectively manage program progress and communications across varying channels (internal and external).
Find opportunities for continuous improvement.
Assist in the evaluation of vendor performance and improvements.
As needed, participate in the annual budgeting process for planning
Coordinate insights and present specific proposals to leadership, as necessary.
Cultivate and communicate company-wide and industry best practices/trends in learning solutions.
Responsible for budgets and ensuring cross charges are communicated and completed.
Manage master course list for all courses within scope of work.
Additional Job Description
Skills / Experience
Proactive, self-starter who can work well both independently and as part of a team.
Ability to combine training program strategy/vision with tactical executions.
Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
High level of organizational and project management skills to lead diverse teams towards common goals.
Strong conceptual and strategic experience (interpret complex concepts and systems, and express them in simple ways).
Ability to manage multiple large projects simultaneously while delivering on timelines.
Current or previous, enterprise-wide training program/ development (including curriculum, progressive training plans).
Strong analytic and presentation skills, including written and oral communications at all levels within the company.
Capable of multi-tasking in a fast-paced environment and to remain graceful under pressure
Educational Experience / Qualifications / Knowledge / Skills:
Bachelor’s degree in business, marketing, communications, technology or closely related areas required.
Experienced in launching or guiding learning/training programs.
4-6 years of effective project or program management, including supervising vendor delivery and execution
Familiarity with GM programs and auto business/industry
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
