Position Overview
As a Logistics Coordinator with [Company Name], you will be an integral part of our team, ensuring the smooth coordination and dispatch of Less-Than-Truckload (LTL) shipments. This is a remote role with the potential for transition to an office setting in the future.
Key Responsibilities
Dispatch and Coordination: Efficiently manage LTL shipments, overseeing scheduling, routing, and coordination of drivers and carriers. Experience with LTL, Box trucks, and Sprinter Vans is recommended.
Communication: Maintain consistent communication with drivers, shippers, and consignees to ensure timely pickups and deliveries. Promptly resolve any issues or discrepancies that may arise.
Problem Solving: Quickly assess and resolve operational challenges, including route changes, delays, and emergencies, to minimize disruptions and optimize efficiency.
Documentation: Accurately maintain records and documentation related to shipments, including bills of lading, load manifests, and delivery receipts. Review invoices to ensure accuracy.
Customer Service: Provide exceptional customer service by addressing inquiries, concerns, and keeping customers informed about shipment status.
Compliance: Ensure compliance with all relevant regulations, safety standards, and company policies.
Qualifications
High school diploma or GED required; bachelor’s or associate degree is preferred.
Experience working in customer-oriented environments.
Exceptional communication, customer service, organizational, and interpersonal skills.
1+ years of experience as a service dispatcher is preferred.
Previous experience as an LTL Dispatcher or in a similar logistics role is preferred.
Strong organizational and multitasking skills.
Proficiency in transportation management systems (TMS) and dispatch software.
Knowledge of LTL shipping procedures and regulations.
Proactive and adaptable attitude in a dynamic work environment.
About Us
Join our company as we rapidly grow and expand globally in the transportation industry. We are committed to providing the highest quality transportation services and take pride in being one of the fastest and most reliable truckload carriers in North America. Our teams work tirelessly to ensure our customers’ needs are not only met but exceeded.
We offer benefits such as medical, dental, and vision, along with company-sponsored Life AD&D. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test as well as a mandatory background check.
Employment Type: Full-Time
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