SUMMARY:
The Operations Manager is responsible for the operational departmental success of the Import and Export departments. The Operations Manager will provide guidance and support to all Import and Export personnel while ensuring the departments are fully functioning and executing day to day tasks.
DUTIES AND RESPONSIBILITIES:
Overseas all Import and Export department personnel
Conduct quarterly performance reviews for Import and Export personnel
Conduct interviews as needed
Establish and maintain team efficiency and operations
Dedication to operational opportunity recognition
Accomplish and maintain department operational gross profit targets.
Maintain compliance with TSA, FMC and all governmental agencies.
Report all nonexempt employee’s OT hours to the Branch Manager
Responsible for all check requests for the branch
Create and maintain customer profiles through Cargowise
Set up customers and agents in the webtracker.
Guide operational improvements and provide team training as needed/meetings twice per month.
Develop, maintain and update additional IT requirements to improve efficiency with Branch Managers guidance and approval
Provide daily updates regarding issues with customers and agents to the Branch Manger
Send weekly review emails end of day each Friday to the Branch Manager with the week’s good points, bad points, opportunities/issues and final updates/observations.
Develop and maintain SOP’s for each operations department role.
Review Import and Export Personnel dashboards to ensure organization
Assign and review pre alerts for the Import and Export Departments
Review all incoming Import emails daily and be sure correct Import personnel is in copy
Performs other related duties as assigned by Branch Manager
QUALIFICATIONS:
Must be able to use and operate Cargowise efficiently
Effective communication skills with team members, customers, and vendors
Ability to manage multiple personnel
Ability to maintain a positive attitude under a stressful environment
Strong organizational skills
Must be capable of problem solving
Must be willing to go above and beyond for the Import and Export departments
Must have strong Leadership skills
COMPANY BENEFITS:
401(k)
401(k) match up to 4%
Dental insurance- employer pays 100%
Vision Insurance- employer pays 100%
Health insurance- employer pays 100% for employee ONLY portion
Flexible PTO Policy
Job Type: Full-time
Pay: $65,000.00 – $75,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Now interviewing for a driven Multi-Unit Restaurant Director of Operations to oversee our units in...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Comcast brings together the best in media and technology. We drive innovation to create the...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> The Manufacturing Operations Supervisor will be responsible for successfully leading the 1st shift production team...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Legend Senior Living is proud to be recognized as Fortune Certified Great Places to Work!...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> About thredUPIn 2009, thredUP set out to make used clothes the new normal and create...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Description: Our boutique electrical engineering and design firm in Chicago is looking for an Operations...
Apply For This Job