Hays Hiring for Senior Systems Engineer at Greensboro, North Carolina Full Time

JOB SUMMARY

The Systems Engineer II design and implements solutions and acts as a subject matter expert in their areas of expertise. The incumbent operates independently on assignments involving the analysis of both business and regulatory requirements, as well as the analysis of the individual technical implementations to maximize benefit to the business. The Systems Engineer establishes and cultivates successful relationships with our business units, technical implementation teams, management and vendors.

ESSENTIAL RESPONSIBILITIES AND ACCOUNTABILITIES

1. Defines application and system configuration standards, works with commercial tools or writes custom scripts to validate and enforce them.

2. Performs technical analysis and recommends IT systems purchases and upgrades as needed.

3. Identifies and recommends usage policies and operational guidelines.

4. Provides project coordination and writes documentation for technology implementations, as well as production system turn-over to Operations teams.

5. Tracks issues and business requests and conducts research on broad-based solutions and new features that meet user needs.

6. Provides second or third level technical support of core, business and MI applications. Often requires management/coordination of outside vendors and internal subject matter experts.

7. Investigates & diagnoses problems in assigned trouble tickets, as well as identifies and implements solutions. Communicates resolution back to team members and business users.

8. Writes or modifies existing scripts/programs to automate builds, application deployments, patching and maintenance, configuration updates, access provisioning, and other system administration functions.

9. Builds systems per specifications to meet availability and performance targets as outlined in service level agreements with business owners.

10. Reviews system performance data and makes suggestions to improve overall performance, as well as forecasts future system needs based on trends.

JOB SPECIFICATIONS

Required Knowledge & Skills:

1. Moderate experience in Endpoint Management using Microsoft Intune.

2. Proficiency in VDI (Vmware or Citrix or AVD), Creating/Patching Golden Image(Client and server based Operating Systems like Windows 10 or higher, Windows server 2016 or higher ), User and Application Profiling (Fslogix or DEM or ivanti), resource optimization using tools like ivanti Performance manager or similar. AVD will be Plus.

3. Proficiency in one or more high-level scripting languages (PowerShell).

4. Good Understanding on UAG, Vcenter host patching.

5. Good understanding on Azure AD, Azure Enterprise application, Exchange Online, SharePoint online and Microsoft Multifactor authentication, Teams

6. Good understanding in Application Packaging and deployment Process (Fslogix, APPV,MSIX)

7. Excellent analytical skills, trouble-shooting and problem-solving ability.

8. Excellent oral and written communication skills.

9. Good interpersonal skills to effectively work with fellow staff and internal customers.

10. Attention to detail.

11. Customer service orientation and sense of urgency to maintain expected service levels.

Desired Knowledge & Skills:

1. Experience in Agile Methodologies

2. Experience in Service Now automations

3. Experience in GitHub, Jenkins

4. Experience in Disaster recovery process

Education & Experience:

Required knowledge & skills would typically be acquired through a bachelor’s degree in computer science or related field plus 5+ years of related experience.