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Full Job Description
Position Title: Human Resources Manager: Full Time
We are looking for a skilled HR Manager who will recruit, support, and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and contribute to making The Olive Ann, part of the 322 Hospitality Group, a better place to work.
If you are passionate about HR and highly efficient, we want to meet you! The goal will be to provide excellent assistance and support to employees and managers. We expect you to know various HR functions and be a committed and approachable individual.
WHAT YOU CAN EXPECT AT 322 HOSPITALITY GROUP:
- As a full-time Human Resources Manager, you can be an asset to a driven team of hospitality-oriented professionals changing the landscape of hospitality in the Greater Grand Forks region.
- Opportunities for growth and development.
- Flexible work schedule that helps you balance your work and personal life.
- The opportunity to make a difference by being a part of the Grand Forks community through local engagement and volunteer work.
ABOUT US:
- Our team is passionate about creating memorable experiences for our guests.
- The Olive Ann Hotel, Sky’s Restaurant, Cloud 9 Events, The Opal Event Center, Crisp & Green restaurants, and Sweetwaters Coffee & Tea cafes help individuals maximize their experience in our communities with premiere hospitality experiences, services, facilities, and amenities.
- Our team members work in a safe, respectful, and enjoyable atmosphere.
- Every team member is valued for their contribution toward customer satisfaction and company success.
Our managers lead by example and promote a team approach to daily operations and problem-solving. As the premier hospitality business in our community, we are a component in the success of downtown Grand Forks and are eager to make downtown Grand Forks a destination for travelers and local businesses to thrive.
POSITION OVERVIEW & REQUIREMENTS:
This position is a hands-on human resources role for multiple brands within a unique hospitality entity in the Greater Grand Forks region. This position administers all employment related practices with a focus on staffing and recruitment.
MANAGEMENT & DEVELOPMENT:
- Assist in the creation of processes for all entities.
- Coordinate new hire orientation and annual in-service employee training.
- Participate in recruiting, interviewing, and screening applicants as directed.
- Build and promote an environment that fosters the importance of safety and health.
- On-boarding activities; coordinate new hire paperwork.
- Maintain efficient staffing according to business needs and as directed/needed.
- Curate and maintain relationships with key individuals within the region.
EMPLOYEE SERVICES SUPPORT:
- Coordinate the Employee Services function by federal, state, and company policies and procedures. Interpret and communicate the meaning of company policies and procedures to ensure fair and consistent application with all employee-related activities and employee interactions.
- Builds and maintains a great company culture for all team members consistent with the organizations standards and values.
- Maintain personnel records and all related Employee Services documents.
- Assist with benefits enrollment; proactively provide employees with information about what benefits are available to them as applicable; schedule open-enrollment meetings and organize newly eligible employee enrollments.
- Participates in recruitment and onboarding activities for new employees as needed.
- Ensure employee performance reviews are completed and processed promptly.
- Participate and provide guidance/advice to supervisors in employee relations in the areas of discipline, coaching, and performance.
MANAGEMENT COMPETENCIES:
- Communication: Conveys information and ideas to others convincingly and engagingly through an effective communication strategy.
- Leading Through Vision and Values: Keeps the organization’s vision and values at the forefront of employee actions and decision-making.
- Managing Change: Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as a role model for change by maintaining composure and performance level under pressure or when experiencing challenges.
- Problem Solving and Decision Making: Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to conclude, develops and evaluates alternatives and solutions, solves problems and chooses a course of action.
- Professional Demeanor: Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development: Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and ongoing evaluation processes.
- Building a Successful Team: Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
- Driving for Results: Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focus, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action and goes beyond what is required.
- Global Mindset: Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, and engagement and enhance business results; and ensures employees are allowed to contribute to their full potential.
- Strategic Partnerships: Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included, and exploring partnership opportunities with other people in and outside the organization.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor’s degree is required.
- 2-5 years of HR experience.
PREFERRED SKILLS:
- Strong verbal, written, and interpersonal communication skills that are guest and service-focused.
- Strong competency in Microsoft Office software and accurate data entry, proficient computer skills necessary to communicate with others, prepare and provide event proposals and orders, prepare and analyze financial reports, and assist in overall organizational management.
- Ability to manage an extensive amount of information from multiple managers.
- Strong organizational skills and diligent attention to details
- Knowledge of the hospitality industry is helpful.
- Ability to work proactively and independently.
- Ability to make independent decisions regarding planning, organizing, and scheduling work for self.
POSITION DETAILS:
This position reports to the President of 322 Hospitality Group. The hours expected in this position will vary by business needs and team schedule, with a minimum of 40 hours per week.
There is a 90-day probationary period for this position. We encourage regular communication with your supervisor during this period to ensure you fully understand these expectations and solicit the feedback necessary to be successful.
Formal reviews will take place on an annual basis. Communication is key for this role to be successful, as well as the success of the 322 Hospitality Group.
BENEFITS:
- 401(k)
- 401(k) matching
- Employee Discount
- Flexible Schedule
- Health Insurance
- Health Savings Account
- Disability Insurance
- Employee Assistance Program
- Dental Insurance
- Life Insurance
- Paid Holidays
- Paid Time Off
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: One location
