Position Summary: The Human Resource Benefits Coordinator will provide support to the Sr. HR Director and to the organization in all aspects of HR administration including onboarding, payroll administration, and benefits. This position is expected to uphold all HR policies and practices to ensure fair and consistent application. The HR Benefits Coordinator is a highly visible position within the organization and requires a high degree of confidentiality and discretion. This position requires the ability to exercise good judgement and to prioritize and manage multiple projects simultaneously with minimal supervision.
Essential Duties and Responsibilities:
The HR Benefits Coordinator maintains up-to-date knowledge of local, state and federal employment law and compliance requirements. This position requires a high degree of confidentiality; exercises good judgement and discretion; works independently and is self-directed.
HR Policy, Pay and Benefits Administration:
Responsible for maintaining a thorough understanding of all Human Resources and AFFB policies & procedures.
Assists in the communication, interpretation, and upkeep of employee handbook and contributes to the development of organizational HR policies, practices and SOPs in conjunction with the Sr. Director (SHRD).
Answers inquiries on employment verifications, benefits claim processing, job openings, general benefits and company policy questions.
Is a back-up for processing payroll as needed; assists & supports employees and managers with time & attendance related issues or questions.
Administers all employee benefits including benefits enrollment and communication, change reporting, billing of all current and future benefit programs (Medical, Dental, Vision, Life, STD, LTD, FSA, 401(k), EAP, etc.); may engage with benefits broker to resolve benefits-related issues.
Assists the SHRD with maintaining relevant HR metrics.
General Administrative Support:
Maintains both paper and electronic employee personnel files, benefit files, driver files (including DOT) and I-9 records in line with company policies and government regulations; retains records in line with company record retention requirements.
Regular back-up and support for the front desk receptionist; included in rotation for lunch coverage
Assists the SHRD with various research projects or special projects (collecting or researching data, compiling information).
Assists in planning and execution of staff events in coordination with HR and Admin teams.
Participate in relevant organizational meetings and training
Performs other work-related duties as assigned.
Qualifications:
Bachelor’s degree in human resources or related field and/or equivalent experience
At least two years related experience
PHR certification or SHRM-CP credential or candidate is preferred
Intermediate to advanced computer skills with Microsoft Office Suite Products (Outlook,
Word, Excel, Power Point, etc.)
Must have the ability to quickly learn and achieve fluency with numerous HR related
technology systems: HRIS, on-line benefit portals, Employee Navigator, and ADP
Exceptional written and oral communication skills; close attention to detail and commitment to producing excellent work
Ability to interact effectively with a diverse group of constituencies, including staff, volunteers and the public
Must be able to maintain a high degree of confidentiality and discretion at all times
Excellent time-management skills; ability to juggle multiple tasks and adapt to ever-changing priorities and unanticipated daily needs
Additional Skills:
Works effectively as part of a team, is a problem solver, self-starter, and is able to respond quickly to changing requirements
Must possess the ability to establish credibility, trust and partnership at all levels of the organization
Outstanding Customer Service abilities and a positive attitude
A desire to educate and inspire others in the mission of AFFB
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