Illinois Department of Human Services Hiring for Public Aid Eligibility Assistant at Chicago, IL Full Time

Date: Oct 13, 2022
Location: Chicago, IL, US, 60651-3623

Job Requisition ID: 19450

Agency : Department of Human Services

Opening Date: 10/14/2022
Closing Date/Time: 10/27/2022
Salary: Anticipated Salary: $3,367 – $4,552 per month
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website: https://illinois.jobs2web.com/job/Chicago-PUBLIC-AID-ELIGIBILITY-ASSISTANT-%28OPTION-SPANISH-SPEAKING%29-IL-60651-3623/947116500/

While not required, a Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for any degrees earned and a copy of any applicable professional licenses is recommended and should be uploaded to the Additional Documents section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-91-19450

Position Overview

Under direct supervision, conducts screening for application eligibility, provides general information of available programs to applicants. Identifies and sorts documents coming into the Family Community Resource Center (FCRC). Determines documents destination, scans and uploads to eligibility system ensuring all clearance are included with all applications for each Department Program. Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.

Job Responsibilities

• Conducts screening for application eligibility, provides general information of available programs to applicants.
• Identifies and sorts documents coming into the Family Community Resource Center (FCRC).
• Prepares files protecting customer’s confidential information, performs office receptionist duties, answering inquiries and/or directs person to professional staff, enters information into the eligibility systems.
• Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to the completion of high school.
• Requires one (1) year of clerical supportive experience in the Department of Human Services OR equivalent training or experience.
• Requires ability to speak, read or write Spanish at a colloquial skill level

Work Hours: Mon – Fri, 8:30am – 5:00pm
Work Location: 4105 W Chicago Ave Chicago, IL 60651-3623

Family and Community Services

Northwest FCRC

Region 1 North

Job Family: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
• 10 Weeks Paid Maternity/Paternity Leave
• Deferred Compensation Program – A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Type: Full-time

Pay: $3,367.00 – $4,552.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Clerical: 1 year (Required)

Language:

Work Location: One location