Recruitment Number 23-220TY, Information Technology Support Technician II (DL), SR-15, Hilo, Hawai`i.
Note: These positions require a current and valid driver’s license to operate a motor vehicle.
Serves as an independent worker responsible for assisting an IT Specialist in managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.
Education Requirement: Graduation from high school or GED.
Specialized Experience: Two (2) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:
Substitution of Education for Experience:
1. Successful completion of a two-year degree (e.g., Associate’s Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.
2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.
3. A Bachelor’s degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.
Selective Certification Requirement – Driver’s License: For these positions, applicants must possess a current and valid driver’s license to operate a motor vehicle.
Any additional information may be attached to your online application, submitted by email to [email protected], or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.
Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
CLICK HERE for other important information about the Merit or Civil Service System, Citizenship and Residency requirements, Accommodations, Veterans Preference, Examination process, Administrative Review, and more.
Civil service employees are eligible for a range of benefits, including, but not limited to, the following:
CLICK HERE FOR A LIST OF EMPLOYEE BENEFITS AND OTHER RELATED INFORMATION
The above benefits are subject to modification or termination due to changes in statutes, collective bargaining provisions, and/or policies, etc. This summary does not constitute a legal document or contract. Benefits may vary by type of employment and employment conditions.
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Please describe your work experience which shows your knowledge of mini/micro, mainframe, and/or network computer components. In your description, be sure to include:
A. Name of Employer
B. Official Job Title
C. Dates of Employment (from month/year to month/year)
D. Average number of hours worked per week
E. A detailed description of the job duties you performed which provided you specialized experience as described above.
If you do not have such experience, write “None” in the space below.
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Therefore, it is important that you provide:
1. Employer Name;
2. Your official job title;
3. Dates of employment (from-to, month/year);
4. Hours worked per week; and,
5. A detailed description of your duties for each job listed on your application.
If you choose to submit a resume in addition to your application, be sure it includes the same employment information mentioned above.
* Required Question
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