iTalent Digital Hiring for Technical Operations Manager – Remote Job at Remote Full Time

Do you have?

• Experience providing reactive support and building a relationship with the customers operational team(s), typically Service Operations or Network Support.
• 2+ years’ experience in a network engineering, customer service delivery or telecommunications support environment.
• Experience acting as a point of escalation for the customer, keeping them updated throughout the life of their incident and assisting with an analysis of their incident after resolution.

What’s in it for you?

• 100% Remote
• 2 Year Contract with Possible Early Conversion to Full Time (W2 – Only)
• Medical, Dental, Vision, Life insurance and 401K + matching! PTO

If so…

You will have an opportunity to work with a Women & Minority owned fast-expanding Technology Company that brings all communication together through a single, unified collaboration platform accessible through powerful search.

Thank you and I hope you have a great day!

Job Type: Contract

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer engaging Service Operations or Network Support: 2 years (Required)

Work Location: Remote