JARBO Employment Group Hiring for Operations Manager Job at Phoenix, AZ Full Time

Summary:
Through effective leadership, driving operational excellence, partnering with other departments and customer first thinking, the Operations Manager develops, manages and implements plans and strategies to achieve the Companys and operational units goals, strategic initiatives and financial objectives.

Responsibilities

• Implement process improvements and best practices that drive out costs, increase cycle time and improve first pass yield.
• Develop additional Project Managers to assist in the preparation of budgets and cost estimates, as well as schedules for assigned projects.
• Ensure project are completed accurately, on schedule, and under budget
• Oversight of financial reports and ensuring PMs are aware of where the team is at with regards to expected performance both individually and as an office unit.
• Provide operational guidance to staff in all areas of responsibility including planning, organizing and prioritizing daily work and scheduling to meet production, quality and other operational goals
• Provide support to customers with delivery, service, installation and other services. Create, implement and document procedures and processes that optimize accuracy and efficiency in processing information and assistance requests, and general customer support. Provide support to and collaborate with outside sales staff.
• Develop and build effective relationships with customers, vendors and other business partners. Investigate and resolve business issues and problems in accordance with Company policies and procedures while representing the Company with integrity and professionalism. Obtain feedback and information to ascertain needs and expectations to utilize in improving performance and customer satisfaction.
• Build and sustain cross-functional relationships and participate collaboratively on cross-functional teams to address production, customer service, operations, logistics, expenses, inventory, facilities, and maintenance issues for the location and the Division.
• Perform additional duties as required and requested

Qualifications:

• Minimum seven (7) years Project Management experience coupled with managerial experience
• Bachelors degree preferred; or equivalent directly related experience
• Window and Doors Commercial experience preferred
• Strong understanding of construction methods, contracts, and blueprints
• Knowledge and proficiency of Windows-based programs and preferably experienced with ERP/CRM systems
• Valid Drivers license and clean driving record required

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