In this position, the Health Guide Community Transition Team staff are dedicated to Montgomery County members to provide member support on securing aftercare supports following a 24 hour level of care admission. Will require some in person supports to providers, members, and Emergency department/crisis centers to assist in discharge planning.
Provides ongoing, community-based support for an assigned caseload of health plan enrollees to improve access to care and care coordination. Establishes a relationship with the enrollee, the care coordination team, and providers. Conducts new enrollee outreach and orientation, arranges appointments and transportation as needed. Assists the enrollee in learning to navigate the health care delivery system, community resources, transportation, and effectively use health plan benefits.
Other Job Requirements
Responsibilities
Experience in community service, health care or social services and/or community-based or home health care experience required, Experience with individuals who have severe mental illness or chronic medical conditions.
General Job Information
Title
Health Guide- Community Transition Team
Grade
19
Work Experience – Required
Clinical
Work Experience – Preferred
Managed Healthcare
Education – Required
Education – Preferred
Associates, Bachelors
License and Certifications – Required
DL – Driver License, Valid In State – Other
License and Certifications – Preferred
LPN – Licensed Practical Nurse – Care Mgmt
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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