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Mass Insight Education & Research
Chief People Officer
Chief People Officer
About Mass Insight
Mass Insight Education & Research is a Boston-based nonprofit serving schools and districts nationwide. We partner with states, districts, schools, and other stakeholders across the U.S. to create equitable K-12 education systems and programs, so that each student is prepared to fulfill their academic potential and life ambitions.
Our Commitment to Diversity, Equity, and Inclusion
We strive to be an organization that lives into our beliefs around Diversity, Equity, and Inclusion (DEI). We welcome and expect our current and future team members to join us on this collective journey.
Chief People Officer Position Summary
Mass Insight is seeking an inclusive, strategic, results-focused leader to serve as its founding Chief People Officer (CPO). Reporting to the President/Chief Executive Officer, the CPO will lead Mi’s People & Culture priorities. It’s an exciting time, having grown our staff by 75% during our fiscal year ended June 30, 2022! Mi’s CPO will have demonstrated success as an equity advocate and will bring an inclusion-centered approach to all aspects of talent strategy, including talent acquisition, performance development, compensation and rewards, and retention. The CPO will be skilled at setting and holding the Organization accountable to DEI metrics and goals, change management and bringing underrepresented voices to the table. The CPO will serve as an advisor to staff on HR and DEI-related matters and will provide input and guidance on key strategic decisions for the organization. The ideal candidate will have significant experience leading DEI efforts and working with teams to develop new ways of working. Candidates must have exceptional communication skills, strategy, and process improvement experience with demonstrated skills leading discussions with individuals/groups of differing perspectives around sensitive issues and controversial topics.
Within 12 months in the role, a CPO on the Mi team will typically be able to take on the culture and compliance responsibilities listed below which fall under :
DEI Strategy
Work collaboratively with the CEO to support the vision and implementation of DEI practices.
Drive organizational health and culture by ensuring values-aligned decision-making and strategy
Develop and manage org-wide DEI program and capacity building efforts, leveraging our DEI Committee and external contract consulting resources.
Design, facilitate and/or identify DEI trainings for staff development and create practices that ensure a positive experience for all staff
Ensure systems and processes are designed and executed to support DEI initiatives, and to capture and analyze DEI and satisfaction data
Direct the execution of diversity, culture and employee satisfaction surveys, communicating results and implementing strategic change initiatives to drive a high-quality experience for all team members
Stay abreast of the latest research, practices, and innovations of implementing DEI-based strategies in staff retention and development from the field.
Effectively manage partnerships
Human Resources
Oversee and support he Director of Human Resources and HR Coordinator in the delivery of full-scope HR support for Mass Insight including employee relations, compensation structure and leveling, employee engagement and culture development, organizational design, change management, employee communications, and people development
Create/facilitate opportunities for leadership development through equitable/inclusive professional development practices
Support a culture of learning and development by establishing systems that invest in talent
Work closely with managers to advise and coach them on creating, implementing, and driving a talent agenda and strategy for their groups
Supervise and develop the Director of Human Resources and support the Director in HR matters relating to the execution of HR employee lifecycle processes, including goal setting, performance management, talent planning, compliance, and annual compensation programs
Oversee the revisioning and implementation of our performance management program that aligns with our compensation program (Having just completed a Compensation Program engagement with Edgility, performance management revisioning has been identified as a critical next step in enhancing the alignment between our Compensation Philosophy and our related policies and practices. We have targeted the completion of an inclusive revisioning of our performance management program by April 2023
Oversee all recruiting and hiring to meet Mass Insight’s diverse human capital needs, ensuring Mi implements effective recruiting strategies to develop a pipeline of equity-centered and high caliber talent across the organization
Set standards for new staff onboarding and professional development resources with related systems of accountability
Ensure alignment between policies and practices and our values and compensation philosophy
Qualifications
7+ years of relevant experience
Bachelor’s degree
Skilled at leading change with a proven ability to develop a vision, generate buy-in and inspire others to achieve shared goals
Strong knowledge of HR functions and experience in HR strategy development and execution
Excellent communication, collaboration and listening skills, including the ability to communicate with understanding, balance, and empathy, using techniques and messages most appropriate to the situation and person
Deep understanding of the concepts related to diversity, equity, inclusion as well as the contexts and cultures within organizations that impact the implementation and management of effective change efforts
Ability to consult, advise, communicate, and work collaboratively with a variety of stakeholders and communities across diverse ethnic, cultural, and socioeconomic backgrounds
Strong analytical skills, with expertise in translating qualitative and quantitative data into action and improvements
Preferred candidates will:
Experience working in a fast-paced and high-growth nonprofit, consulting, and/or entrepreneurial environment
Experience in the education sector
Relevant advanced degree and/or HR Certification
Mass Insight Development Framework
Mass Insight has identified a set of Core Competencies that it expects to see in all staff members. Candidates for the Chief People Officer position will have multiple opportunities to showcase their skills and mindsets and how they align with the expectations for someone in this role. We commit to using what we learn during the interview process to co-create an onboarding and development plan with our new team members.
Core Competencies Chief People Officer Skills and Mindsets
Champions our theory of action
Organizes and leads work to implement all elements of our Theory of Action
Believes in and grows people
Energizes others through a sense of optimism and commitment to the work
Intentionally builds the skills and knowledge of both Mi staff and partners
Empowers staff to lead their work with autonomy
Effectively coaches Mi staff to meet individual developmental goals
Provides feedback to other staff in a positive and constructive manner
Promotes Diversity, Equity, and Inclusiveness
Supports an inclusive team culture that encourages diverse perspectives and innovative thinking
Interacts in both internal and partner relationships with a high-level of self-awareness, recognition how identity can impact perception and action
Uses facilitation techniques to promote honest dialogue and expression of diverse, at time dissenting, perspective to advance the work
Cultivates, develops and retains diverse and skilled staff
Challenges non-inclusive behaviors
Establishes partner trust
Develops trusted advisor relationships, and/or coaches others to do so, with partners that extend beyond individual projects
Understands partner challenges and anticipates partner needs
Consistently balances candor and transparency without antagonizing the partner
Able to negotiate scopes of work/contracts that are true to both the theory of action and our commitment to use a design-based approach to meet partner needs
Position their team(s) in ways to build their own trust and credibility with partners
Use multiple sources of data to get to know our partners and their contexts; can make connections between clients
Manages projects to impact in spite of ambiguity
Makes effective decision and prioritizes effectively
Anticipates and adapts to change; articulates ideas and strategies that will take advantage of change
Effectively Works as a Team Player
Effectively leads and manages staff process and projects to meet Mi goals
Energizes others through a sense of optimism and commitment to the work
Provides recognition to staff for behaviors that support and advance the work
Establishes positive and productive team norms, models these norms and holds team accountable
Solves Complex Problems Systematically
Leads processes that solve partner and team problems
Organizes projects to identify and address root causes
Provides strong solutions to organizational challenges
Continuously Builds Both Education & Specific Subject Matter Expertise
Able to make comparisons and place Mi’s work in national context for partners and team members
Stays current with trends & changes related to Human Resources and DEI
Communicates Effectively
Adjusts communication style depending on the audience and purpose
Delivers persuasive, high-impact presentations
Capably represents Mi with partners and other stakeholders
Facilitates Effectively
Appropriately leverages staff in facilitating internal and external meetings
Effectively facilitates problem, solving, decision-making and action-planning meetings
Compensation and Benefits
We’re proud to offer comprehensive benefits to staff:
A salary of $169,875-$283,125 annually commensurate with experience
Excellent health, dental, and eye care coverage
401k with a company match
Tuition reimbursement for continuing education
Generous paid time off
Flexible work arrangements
Please go here for additional information www.massinsight.org/benefits
To Apply
Mass Insight strives to build a staff and board that reflect the diversity of the schools and districts that we partner with. Mass Insight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. BIPOC and other individuals from historically marginalized groups are encouraged to apply.
