Mata Traders Hiring for Fulfillment Manager at Chicago, IL Full Time

Job Opening: Fulfillment Manager

Hours: Full time

Start Date: Immediately

Reports to: Director of Operations

About Us: A pioneer in fair trade fashion, we took the norm and flipped it on its head. Playful and practical, our passion for pockets and respect for traditional techniques have built our handcrafted brand.

Overview:

The Fulfillment Manager manages all aspects of receiving product, order fulfillment, and managing inventory. They are also responsible for the physical warehouse as well as the small retail space in the office.

Qualifications:

• Passion for fair trade and/or ethical fashion
• Well-organized with the ability to multitask
• Strong attention to detail
• Familiar with Google Suite, Excel, and Word
• Self-starter with the ability to prioritize projects, work within short time frames, and meet deadlines
• Adaptable to learning and updating new procedures
• Demonstrates communication skills, both verbal and written
• Ability to meet the physical demands of the position – including standing, walking, sitting, stooping, bending, and lifting up to 50 pounds.

Duties:

Receive product deliveries

• Coordinate delivery time with trucker
• Manage receiving process: unpack, count, and shelve product
• Receive product into ERP system, Apparel Magic

Manage Wholesale And Retail Order Fulfillment And Returns

• Manage day-to-day shipping and returns using Shopify, Loop and B2B ERP system, Apparel Magic
• Manage part time packer hours and duties, as needed
• Light quality control of product while packing
• Light customer service email inquiries
• Plan for major ship dates

○ Wholesale- 2 major shipping seasons; Feb- April and July-Sept

○ Retail- major retail sales such as Black Friday sale

Manage inventory

• Keep track of product inventory on a day-to-day basis, make adjustments in ERP system as needed
• Plan, prep, and manage annual inventory count

Manage space

 Ensure warehouse stays neat and organized

 Manage retail space in the office. Includes in person customer service and managing in person events, approximately 2x per year

Company Description

Designed in Chicago and handcrafted by fair trade women’s cooperatives and artisan groups this is fashion with impact, fighting for global gender equity and improving the garment industry. Our producer partners in India and Nepal have agency within their organizations, while avoiding exploitative garment factories and working to provide for their families. Mata Traders is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

Designed in Chicago and handcrafted by fair trade women’s cooperatives and artisan groups this is fashion with impact, fighting for global gender equity and improving the garment industry. Our producer partners in India and Nepal have agency within their organizations, while avoiding exploitative garment factories and working to provide for their families. Mata Traders is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.