MorningStar Senior Management Hiring for VP, Operations and New Development Job at Remote Full Time

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So we seek great hearts, people like us who care and want to do work that matters. We select those who believe the most satisfying life is one that is outward-bound and rooted in servant-leadership.

JOB SUMMARY

As the Vice President of Operations—New Development, this person will provide the structure for the development and efficiency of end-to-end operations in opening new senior living communities. The ideal candidate has experience leading teams in a fast-paced environment, is extremely detail-oriented, and is passionate about driving efficiency and operational excellence to grow our business and strengthen our brand.

In this role, the VP will serve as the manager of physical site set-up of new development communities, opening beautifully designed spaces on time and within budget. This role reports to the Chief Strategy Officer and serves as a dyad partner to the VP of Sales—New Development.

STRATEGIC DEVELOPMENT RESPONSIBILITIES

• Partner with sales team to establish unit-by-unit pricing based on assessment of market and competition, identify variance to pro forma, recommend and establish master rate sheet
• Develop infrastructure and strategy for new development
• Drive project management timeline and establish SAAS
• Ensure community’s aesthetic and functional design is aligned with the MorningStar brand and with the resident experience we strive to deliver
• Provide input to development & strategy team on design plans for projects in early phase
• Manage logistics for a smooth, on-time community opening
• Establish reporting protocols and co-lead owner calls with VP of Sales—New Development
• Develop building standards and best practices for future developments

LEADERSHIP AND CROSS-DISCIPLINE RELATIONSHIP MANAGEMENT

• Partner with VP of Sales—New Development to achieve or exceed preopen targets
• Nurture a culture that upholds the mission and values of MorningStar in partnership with Radiance leadership team to support onboarding of community-based teams
• Interface with other key leaders and teams to ensure success and alignment
• Be a people-focused leader with proven ability to build creative, collaborative teams; develop others; and link performance to overall business objectives
• Model a culture of ownership and impact, collaboration and continuous learning

OPERATIONAL RESPONSIBILITIES

• Partner with Talent Acquisition to identify and screen Executive Director candidates to bring forward to the Senior Executive Team in accordance with our hiring process
• Ensure subsequent team recruitment is on schedule
• In concert with Ovation development team, manage contractor(s) to build out new communities on time and within budget, including procurement & set-up of FFE
• Set up contracts with local vendors, as needed
• Accompany each Executive Director through onboarding to ensure quick competency on local systems and workflows
• Partner with Ovation development team to ensure effective communication and collaboration

ATTRIBUTES

• Exceptional multi-tasker
• Strong project management skills
• Outstanding relationship manager, internally and externally
• Able to manage to budgets and timelines
• Continuous learning mindset that champions a continuous learning team culture
• Ability to understand new situations, people and challenges
• Thirst to learn new tools, processes, systems, etc.
• Able to flex between macro and micro viewpoints
• Willing to “roll up sleeves” and do whatever it takes to get the job done
• Aptitude for leveling up, finding ways to work smarter through efficiencies and process improvement
• Passionate about teamwork
• Experience leading through influence (without direct/hard line reporting relationships)
• Driven by a desire for excellence
• Driven to hit KPIs

QUALIFICATIONS

• Bachelor’s degree required; MBA preferred
• 8+ years of experience leading openings in a fast-paced environment
• 5+ years operations experience
• 5+ years of leadership including hiring and inspiring a team within a growing organization
• Proven success delivering results on complex projects
• Excellent communication, time management and project management skills
• Superior analytical and quantitative skills
• Ability to build budgets with justification and validated assumptions to explain impact
• Experience integrating acquired businesses and introducing new assets
• Experience with CRM, SAAS, project management software
• Trained in Lean process improvement is a plus
• Project Manager certification is desired

See full benefits of employment: https://www.morningstarseniorliving.com/careers/ EEO

Job Type: Full-time

Pay: $135,000.00 – $145,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remote