NielsenIQ Hiring for Client Manager – CPG Insights and Analytics (Pet industry) Job at Fallon, NV Full Time

REF#: REF16506V

Work Environment: Remote (PST or MST candidates ONLY)

Location: San Diego, CA

ABOUT THIS ROLE

As a Client Manager, you are responsible for actively engaging key retail decision makers and leveraging Nielsen IQ solutions to deliver timely and successful analyses that deepen relationships. From identifying best product assortments to executing pricing strategies, you will partner with internal teams across multiple NIQ business units to solve client challenges and meet business needs. This role has deep knowledge of the customer’s business and strategies which enables you to drive satisfaction and identify new opportunities for engagement.

• Partner with client to set objectives that drive business impact and maximum value; build and maintain strong relationships and develop practice-area expertise with adaptability, urgency, and positivity
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
• Drive strategic thought leadership with client leveraging NIQ tools and assets
• Identify opportunities for increased partnership and elevate those opportunities to organizational and sales partners
• Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creation
• Work collaboratively with internal partners to ensure work is connected to customer business objectives and focused on outcomes
• Ensure timely delivery of reporting and drive internal issue resolution and the associated response

A LITTLE BIT ABOUT YOU

You are flexible and easily adapt in a dynamic work environment. You have a positive, can-do attitude and can tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You have experience working with complex customer relationships and issue resolution. You are creative in leveraging data sources to answer tough questions. You work collaboratively with a remote team and enjoy a dynamic and challenging environment while maintaining high standards.

QUALIFICATIONS

• 3-7 years of experience with demonstrated expertise in data analysis in the FMCG, CPG and Retail industries and application to customer-related business issues. Pet industry experience a plus
• 
  Experience in Syndicated Data, POS data or Panel Data preferred
• Polished, persuasive communication skills with experience in data presentations to stakeholders and decision-makers
• Strong analytical aptitude and proficiency in a range of software and digital tech
• Experience in collaborating on projects and maintaining positive relationships in complex situations
• 
  Familiarity with NielsenIQ tools, applications, and platforms or other syndicated data sources a plus
• Proficient in Microsoft Office software
• Bachelor’s degree required

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.