About North Shore Community College:
North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region’s workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).
Job Description:
Director of Academic Success
Non-Unit Professional position, 37.5 hours/week
Campus Location: Lynn & Danvers Campus 4 days on site, 1 day remote (telework is subject to change based on the needs of the department and/or College.)
SALARY: Anticipated salary range $85,000.00 – $90,000.00. Actual salary is commensurate with experience and education. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.
GENERAL STATEMENT OF DUTIES:
Under the general direction of the Dean of Academic and Student Development, this academic management position will coordinate tutorial and related academic support services for the college and will work closely and collaboratively with deans, faculty, and staff on both campuses (Lynn and Danvers). The Director of Academic Success will oversee the deployment and use of tutor and academic support tracking software to provide communications between academic support staff (Coordinators, Professional Tutors, Peer, Tutors, etc.) and instructors, to collect data related to tutoring and academic support sessions/services, and to analyze data to refine and improve these services overall. The Director of Academic Success will also oversee the deployment of Supplemental Instruction (SI) tutors. This includes appropriate training for SI leaders and the faculty who use them in their classes. Finally, the Director will oversee the College Reading and Learning Association (CRLA) tutor training program and its certification.
This position will direct and provide operational oversight for tutoring and academic support/success areas as assigned. This includes, but is not limited to: scheduling staff, providing training, evaluating tutoring/academic support activities and coordinating communications to promote services. In addition, the Director will work collaboratively with the Academic and Student Success division to ensure that cohesive academic support is provided to all students, including remote and online learners.
DUTIES & RESPONSIBILITIES:
SUPERVISION RECEIVED: Reports to Dean of Academic and Student Development
SUPERVISION GIVEN: Directly supervise two Coordinator positions, two Clerk positions, and any other employees assigned to this position. Carry out supervisory responsibilities in accordance with College policies, Collective Bargaining Agreements and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, and taking corrective action with employees; addressing complaints and resolving problems.
Requirements:
Additional Information:
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in it programs and activities as required by Title IX or the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Action of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquires or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, Nick Royal, the Massachusetts Commission Against Discrimination or the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights. North Shore Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prospective employees are encouraged to review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College’s website by clicking here.
Application Instructions:
Please submit a resume and cover letter indicating how your experience matches the requirements of the position. Resumes will be given priority if submitted by October 20, 2023.
Closes: Oct 20, 2023 – 11:59 PM EDT
To apply, visit https://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=168441
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