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Eastern or Central Time Zone required:
The position interacts with employees of all levels of the organization and has exposure to sensitive information necessitating considerable use of tact, diplomacy, discretion and judgment.
Primary Responsibilities: – Provide guidance to all levels of employees regarding human resource policies and procedures –
Provide projects and key initiatives support, including: collect and consolidate sensitive and confidential information to prepare reports, interact with many different levels within the company to ensure actions are completed timely.
Manage outbound calls while documenting information received and handling case tasks which may include sending letters to colleagues who have disengaged from the interactive process.
Use of a case management system for all steps in the process is required, so prior use of case management software is a plus.
Requirements:
- 2 years HR Employee Relations
- Experience in administering reasonable accommodation requests and an understanding of ADAAA.
- Intermediate level Microsoft Excel, PowerPoint, and Word skills
- Must possess a high level of integrity when handling sensitive and confidential information
- Proven success as a team player and collaborator and eagerness to learn in a dynamic and fast paced environment
- Excellent customer service and interpersonal skills with an ability to build strong working relationships with a diverse workforce
- Excellent project coordination skills, problem solving skills, organizational skills, and written communication skills.
Job Types: Full-time, Contract, Temporary
Pay: $28.50 per hour
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Employee relations: 2 years (Preferred)
- Human resources: 2 years (Preferred)
- HR Case Management: 2 years (Preferred)
- Microsoft office (Word, Excel, Outlook): 5 years (Preferred)
- Handling sensitive and confidential information: 2 years (Preferred)
- Project coordination: 2 years (Preferred)
Work Location: Remote