NYC Department of Social Services Hiring for DATA ANALYST at Manhattan, NY Full Time

The Office of Asylum Seeker Operations (OASO) is leading New York City’s response to, and service provision for, the influx of asylum seekers. New York City’s response is unique throughout the nation and includes complex services for asylum seekers, including but not limited to legal supports, advocacy, shelter, education, workforce training, clothing and food donations, and collaboration with faith-based and community-based organizations.

OASO coordinates between agencies, makes sure that agencies have the resources they need, and manages the City’s advocacy to the state and federal governments. OASO also leads strategic planning for the City’s response, including long-term planning and policy drafting.

The Office of Asylum Seeker Operations (OASO) is recruiting for three (3) IT Project Specialist to function as Data Analyst who will:

• Collaborate with senior leadership to identify technology needs, opportunities, and challenges to enhance program effectiveness.
• Collaborate with external partners, vendors, and technology providers and city data to leverage their expertise and resources effectively.
• Evaluate potential technology solutions, conduct vendor assessments, and negotiate contracts to meet program requirements.
• Foster strong relationships with stakeholders, including and other City and government agencies.
• Help to design and maintain the program’s overall technology infrastructure, ensuring scalability, reliability, and security.
• Oversee the development and integration of software systems to support program operations, such as new facility and program design and onboarding, housing management, and case management.
• Manage software development projects, from requirements gathering and solution design to implementation, testing, and deployment.
• Ensure timely delivery of high-quality software solutions, leveraging effective project management techniques.
• Establish data governance practices and oversee the management and utilization of program data effectively.
• Develop data analytics capabilities to derive insights, monitor program performance, and inform decision-making processes.
• Perform other duties as required

Work Location:

22 Reade Street, New York, NY

Hours/Schedule:

M-F, 9-5

Minimum Qualifications

• A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
• Education and/or experience which is equivalent to “1”, “2”, or “3” above.

Preferred Skills

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization – A master’s degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization – Experience managing databases including structuring databases, creating indexes, optimizing queries, and managing security – Experience creating and instituting data governance practices – Very strong communication skills and a demonstrated ability to work with diverse stakeholders – Knowledge of population data analysis, research, and program evaluation methodologies – Willingness to adapt to new data structures and tackle novel problems creatively – Willing to take on new responsibilities within scope and expand as data needs change

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.