NYC Department of Social Services Hiring for DEPUTY DIRECTOR, STRATEGY AND OPERATIONS at Manhattan, NY Full Time

This position is based in the Mayor’s Office of Risk Management and Compliance (MoRMC), which was created by Mayor Eric Adams to assist City agencies in assessing their operational, financial and compliance risks, addressing waste and mismanagement, and improving the effectiveness of City operations. MoRMC works on Citywide projects and directly with individual City agencies to help them create and enhance risk management and compliance programs and develop tools that will enable them to flag programmatic and operational risks.

The Deputy Director for Strategy and Operations, reporting to the Director, is responsible for providing strategic and operational analysis related to in all areas of MoRMC’s portfolio, which includes: identifying financial, operational, integrity and reputational risks; developing and strengthening programs to mitigate risks; identifying potential significant monetary losses and/or failures to achieve program objectives; supporting agency internal audits; establishing internal audit standards; acting as liaison between City agencies and external auditors conducting performance audits; tracking implementation of audit recommendations; referring matters to other governmental bodies, including the New York City Department of Investigation and the NYC Law Department; and providing guidance to and coordinating with the Mayor’s Office of Municipal Services Assessment.

The duties of the Deputy Director for Strategy and Operations include:

• Provide strategic advice to the Director, as a lead member of the office’s Executive Team
• Manage the day-to-day project portfolio of the office and provide direct supervision to the office’s staff
• Lead strategic risk management projects of high priority and importance for the Mayor that may include coordinating senior level City officials to execute City Hall priority initiatives
• Provide briefings to the Mayor and to the Chief Counsel to the Mayor and City Hall on critical risk management issues and recommendations
• Coordinate specific projects with the Mayor’s Office of Municipal Services Assessment
• Provide support for the MoRMC’s internal audit oversight team
• Monitor and facilitate agency implementation of approved audit recommendations Citywide
• Draft critical communications, proposals, work plans, PowerPoint presentations, policy statements, briefings, and talking points on a wide array of topics
• Develop systems to promote efficiency and effectiveness in the office’s work
• Represent the Director internally and externally, as necessary

Preferred Skills

• The successful candidate must possess the maturity, discretion, and judgment necessary for the handling of sensitive and confidential matters and advising public servants at all levels of

City government.

• Strong organizational, analytical, interpersonal/collaborative, time-management, multi-tasking and writing skills, including the ability to problem solve, take initiative, prioritize duties, work

independently and within a team environment, with a commitment to follow-up and detail.

• Excellent writing and analytical skills.
• A temperament suitable to work in and support the management of a small, collegial office.
• Prior government experience, especially in the capacity of an oversight agency. Advanced proficiency with Microsoft Office Suite, and familiarity with database management tools.
• A bachelor’s degree in public administration, government, business, or related field from an accredited institution, plus six (6) years of experience in government administration
• A master’s degree in public administration, government, business, or related field, plus four (4) years of experience in government or a related field.
• Ability to master important details and develop options and practical recommendations for decision makers with an eye toward effective administration of City agencies and programs.

Work Shift

M-F, 9-5

Location

253 BROADWAY, NEW YORK

Minimum Qualifications

• A master’s degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in “1” above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.