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Job Description
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Location:
Shoreham Hotel
Shoreham Hotel
Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.
Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.
Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.
Job Description:
The Sales and Marketing Coordinator will provide administrative support for sales and service efforts of the Group Sales, Convention Services and Catering Sales Teams in the order to execute profitable revenues from events for the Hotel.
Responsibilities:
- Provide administrative support to assist all 3 departments in achieving their monthly revenue goals
- Communicate general hotel information to potential new clients prior to contracting
- Assist with the proper distribution of details for all events to appropriate departments as provided by the Convention Services and Catering Teams
- Efficient communication of event expectations to all operational departments
- Coordinate internally all support services to ensure successful events
- Coordinate with the appropriate areas in the hotel to resolve any issues, complaints, and problems to ensure customer satisfaction
- Other duties as assigned by Director of Sales and Marketing
Qualifications:
- Two or Four-year college degree
- Minimum of 3 years hotel experience in a convention hotel environment
- Must be detail oriented and possess strong administrative skills
- Must be comfortable speaking with customers
- Dynamic, enthusiastic, creative individual who can perform multiple functions and troubleshoot when needed
- Ability to demonstrate warmth and empathy when engaging with others
- Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook, previous experience with Delphi/Salesforce very helpful
