OneMain Financial Hiring for Product Operations Manager Job at New York, NY Full Time

OneMain is the largest non-bank lender in the United States. One of our critical and highly visible initiatives is building and scaling industry-leading applications and experiences for our customers.

We’re seeking a servant leader to support Product and Engineering Leadership in building the right culture, practices, and routines. You will establish, enable, coach, and continuously improve our Product Based Operating Model with Iterative and Incremental Engineering Practices and our Agile Practices.

The mindset you will have and the environment you will enable:

• We are a fundamentally customer-focused technology organization
• We strive to deliver reusable, resilient, reliable, scalable, and maintainable solutions that achieve and advance commercial outcomes
• We pursue objectives with skill and discipline
• We value transparency and seek to create a culture of learning
• We encourage and role model the behaviors we want to see in others
• We are Servant Leaders and act as enablers
• We drive change through others, not to others
• We fill the needs of the team in the short term while building the team’s muscle memory required for self-sufficiency in the long term
• We navigate in an ever-changing environment and drive success in unknown territory
• We thrive in ambiguity, are adaptable, and set a path forward while being empathetic
• We are intentional, vulnerable, and assume positive intent
• We create the arena for real conversations
• We go as fast as we can without breaking things and while minimizing waste; ask for resources when needed
• We embrace autonomy optimizing outcomes for the team while recognizing enterprise needs
• We understand the difference between being and doing “Agile” and can partner within a hybrid environment

What you will do:

• Embed Company and Technology Principles in all we do
• Support the Delivery Practice in their objective to Advance maturity of Agile Practices
  • Improve consistency and predictability of delivery
  • Establish OKRs and KPIs for Scrum and Kanban Teams
  • Establish minimum standard for Scrum and Kanban information radiators
  • Expand Scrum and Kanban information radiators for individual team fit
• Establish and manage tooling and reporting in support of our future state
  • Serve as Product Manager for our Atlassian Tools driving our tool usage to enable transparency in dashboards and reporting
  • Ability to efficiently design and leverage tools to enable work, reporting, and controls at the same time
  • Establish Reporting framework for product, lane, and team
  • Establish Atlassian Tools governance and routines
• Establish and manage the practice; governance, coaching, and communications
  • Establish and provide governance, curation, and stewardship of all key artifacts
  • Maintain and mature our Communities of Practice / Office Hours
  • Serve as the coach of coaches and provide coaching at all levels
  • Establish and manage our communication plan and reporting
  • Establish Maturity Model
• May or may not serve as a manager of individual contributors

Competencies, Skills and Experience:

• 5+ years in an agile or other iterative and incremental methods
• Excellent communication, organizational and servant leadership skills
• Ability to interface with and influence leaders across an organization with poise
• Data driven and passion to make decisions guided by OKRs, and KPIs
• Able to deliver the work and the transformation in parallel
  • Ability to design, and implement methods that are lightweight and effective
• Excellent knowledge of Iterative and Incremental Engineering Practices
  • Excellent knowledge of Scrum techniques and artifacts (definition of done, user stories, epics, initiatives, automation etc.)
  • Various agile scaling approaches
• Tools experience:
  • Scrum / Agile tools – knowledge of Atlassian tools (Jira / Confluence)
  • Slack – bonus points
  • Microsoft Office applications
• Must have experience is organizing, directing, and managing activities related to building and maintaining software releases
• Knowledge of best practices and tools in an automated CI/CD framework
• Experience in the consumer finance industry
• Bachelor’s degree (or relevant work experience) in a related field

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Benefits:

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off
• Paid volunteer time
• And more

Our Company:

OneMain Financial is the country’s largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans.

With branches across 44 states, we’re proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. It’s all about doing the right thing – a mission that hasn’t changed for more than 100 years.

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