Out & Equal Hiring for Partner Success Manager at United States Full Time

• NOTE: This role requires applicants to fill out a sales assessment by the Objective Management Group (OMG) that takes about 45 minutes. Please fill out this assessment within 24 hours of submitting your application, or your application may be disqualified from consideration:

About The Organization

Out & Equal is the premier nonprofit organization working exclusively on LGBTQ+ workplace equity, inclusion, and belonging. Through our worldwide programs, Fortune 500 partnerships, and transformative convening events, such as our annual Workplace Summit, we help LGBTQ+ people thrive and support organizations creating a culture of belonging for all.

Title: Partner Success Manager

Position Summary

The Partner Success Manager is responsible for managing relationships among a diverse portfolio of existing corporate partners.  In addition to meeting business development and relationship management goals, the Senior Partner Success Manager negotiates and executes agreements with corporate & government partners, ensuring precise execution and fulfillment of completed agreements as assigned.  The Out & Equal model of corporate engagement is based on bringing a multitude of benefits (trainings, in-person events, advisory services, and more) to current and potential partners for consideration and solidification in their annual agreements. The Partner Success Manager must therefore be highly fluent in the work of Out & Equal and understand the field of Diversity, Equity, Inclusion, and Belonging (DEIB) in order to make effective and persuasive proposals.  

Reports to: Director, Partner Success

Essential Job Competencies:

• Relationship Management
• Account Management
• Product & Program Knowledge
• Client Focus
• Prospect & Partner Knowledge

Duties and Responsibilities:

• Support and provide assistance to Chief Revenue and Growth Officer (CRGO) leadership in the intake and fulfillment of new and existing partner contracts
• Grow and advance portfolio of modest to moderate level partnerships by identifying opportunities upsell and cross-sell
• Leverage job knowledge to propose new services, service enhancements, and opportunities for collaboration
• Develop and implement strategies for growing an assigned portfolio on behalf of Out & Equal
• Research and discuss relationship enhancements with partners via written proposals, presentations and follow up to generate revenue
• Work with Salesforce to accurately track and report out various details of partnership information
• Issue and track event Partnership Agreements and invoices to meet audit and finance requirements
• Work collaboratively with Out & Equal internal partners to ensure all corporate partner expectations are met;
• Support the Events team in execution of conference elements as needed
• Support small projects as needed
• Other duties as assigned

Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

• Effective collaborator across teams
• Lifelong learner who is comfortable with independent learning
• Interest in and commitment to using intersectional approaches to promote Out & Equal’s mission of workplace inclusion
• Detail-oriented and quality-focused
• Experience with LGBTQ issues and communities
• Experience handling sensitive and confidential information
• Adaptive and willing to take on a variety of new assignments
• Ability to successfully prioritize, manage, and execute multiple work streams with accuracy
• Ability to work effectively both independently and as part of a team;
• Ability to produce results despite changing or ambiguous circumstances
• Thrives working with and supporting a diverse workforce
• Ability to take initiative
• Ability to think critically and problem solve
• Able to communicate effectively

Required Technology:

• Office 365

Preferred Technology:

• Salesforce or similar CRM
• Experience with Asana, Slack, and other project management tools

Language(s): English

Minimum Education: Bachelor’s degree in business, finance, marketing, or related field.

Minimum Experience: Four (4) years relevant experience.

Licenses/Certifications: N/A

Location: Remote, DC or San Francisco base preferred.

Exemption Status: Exempt

Position Type: Full-time , regular

Salary:

• Typical hiring range for high cost of living cities: $57,000.00 – $73,000.00 base + bonus potential (DC/NYC/CA/Seattle)
• Typical hiring range for medium cost of living cities: $50,000 – $63,000 base + bonus potential (Philadelphia, Orlando, Richmond, Etc.)

This position is currently being assessed by an independent compensation consultant, so ranges may change.

Required Travel: 20%

Out & Equal Workplace Advocates is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

• NOTE: This role requires applicants to fill out a sales assessment by the Objective Management Group (OMG) that takes about 45 minutes. Please fill out this assessment within 24 hours of submitting your application, or your application may be disqualified from consideration:

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