Responsibilities:
Advises clients regarding human resources matters, best practices, and employee handbook options.
Identifies and clearly responds to client human resources and employment law inquiries/concerns utilizing appropriate resources.
Builds strong client relationships and provides high quality service in an effort to maintain high client satisfaction and retention.
Maintains knowledge of trends and changes in employment law legislation and conveys state and federal labor laws to internal partners and clients to maintain compliance.
Offers innovative solutions or overcomes objections when resolving problems.
Proactively and reactively follows up with clients as necessary regarding any HR or employment law topic.
Supports client handbook creation and changes by partnering with client to gather relevant information.
Fields inbound and makes outbound calls in order to support clients with available products and services.
Evaluates and responds to inquiries regarding client billing and account information.
Participates in special projects as assigned.
Qualifications:
Associate’s Degree – Preferred
1 year of experience in Client Service, Human Resources, HR Education, or combination of all.
Colorado Compensation: • Benefits offered to employees include: Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Employee Stock Purchase Plan, Holidays, Vacation and Sick days. You will also have access to Tuition Reimbursement and our award winning and best in class Employee Well-being and Training programs. From Compensation range for this role for U.S. Colorado Residents: Range minimum: $ 15.79/hr + bonus Range maximum: $ 28/hr + bonus
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