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Job Description
Photogenic Inc. a souvenir photo company with tourist locations across the country. We partner with tourist destinations such as museums, boat tours, and zoos to give their guests a great experience and provide a personalized souvenir for them to remember their trip.
Position Purpose:
The Grant’s Farm Photo Operations Manager is responsible for managing daily operations and will plan, direct and coordinate the Photogenic Inc. operation. This includes vendor relations, employee relations, staffing and scheduling, and Personnel training and development.
Essential Tasks & Responsibilities:
- Prepare work schedules and assign specific duties within a shift to ensure we are staffed for a successful operation
- Determine staffing needs and interview and hire as needed
- Implement company policies, goals and objectives, and procedures
- Review sales activity to s to maintain a successful operation
- Train and develop staff as needed to maintain a consistent knowledge base
- Work with Midwest Regional Manager and City Manager to ensure that the operations are successful.
- Maintaining positive Vendor relations with staff
Knowledge Skills and Abilities
- Solve problems and make informed decisions by analyzing information and evaluating results to solve problems while considering the relative costs and benefits of possible outcomes
- Assessing performance of direct s to ensure the development and success of all employees
- Lead and take charge of staff to communicate Photogenic Inc. policies and goals.
- Provide customer service by meeting customer needs, and handling any elevated customer complaint
- Demonstrate excellent verbal, written and interpersonal skills with Photogenic Inc employees and Grant’s Farm partners.
- Experience resolving inter-personal conflict as they arise
Preferable Qualifications and Experience:
- Direct industry experience highly desired
- Previous supervisory/management experience required
- Ability to work weekends and holidays a must
