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Full Job Description
Genpact is a professional services firm that creates lasting, impactful transformation. With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling upon motivated and passionate individuals to drive real world impact for some of the world’s biggest brands. Come, join us in our relentless pursuit of a world that works better for people.
Inviting applications for the role of Human Resource Manager:
In this role you will be working directly with a HR Leader, aligns business objectives with employees and management in the business units they support.
Responsibilities:
Uses Human Resource and Employee Relations expertise to support overall business strategies in the areas of training, recruiting, compensation management, performance management, succession planning, headcount management, and employee relations and retention.
Manages and resolves employee relations queries and issues, including escalation of more complex situations as appropriate.
Partner with legal department as needed/required. Provides day to day guidance to management (coaching, counseling, career development, disciplinary actions).
Monitors and evaluates HR effectiveness relative to driving business results and established goals. Prepares management reports. Analyzes trends and metrics in partnership with Leaders to develop solutions and programs.
Partners with the business in implementing effective people initiatives & interventions to increase productivity, drive employee engagement and improve retention. Including new employee orientation, skip level 1-1’s with employees, round tables with broader groups and from time to time pulse surveys.
Leads Performance Management processes including effective succession planning, and execution of Performance Improvement Plans.
Acts as the aligned HRM to handle HRIS/Timekeeping and Compensation/Promotion events.
Conduct New Hire Orientation as needed. Ensure appropriate pre-hire training courses and onboarding requirements are met in line with company/client standards.
Must have Qualifications:
Working knowledge of multiple human resource disciplines including employee relations, diversity, performance management, learning and development, federal and state employment laws.
Strong business acumen balanced with operational orientation
Exceptional communication skills – verbal, written, presentation, conflict management
Timely responsiveness with clear and concise communication to both employees and leadership.
Ability to flex and show agility in order to manage conflicting priorities
Strong executive presence to articulate issues using data points for strong reference
Microsoft Office skills including Word (Intermediate), Excel (Advanced), Power Point (Advanced), Outlook (Basic), Visio (Basic) required
Able to respond quickly to changing requests, strong sense of urgency
Self-motivated with proven decision-making skills
Experience resolving complex employee relation issues
Experience working in complex Matrix Org Structure and with Virtual teams.
Preferred Qualification:
HRCI PHR or SPHR and/or SHRM CP-SCP certification preferredRelevant HR experience
Bachelor’s degree in HR or Business-related field required
Experience managing in matrixed organization structures with virtual teams required
Experience working with a diverse workforce required
Experience with expatriate management, visas, work permits, Global Mobility preferred
Experience supporting transitions and projects preferred
Please note that this is a contract role providing services to Genpact through our direct sourcing partner, the Ian Martin Group, who manages Genpact’s Contractor Talent Community. If you are selected for this role, you will be employed by Ian Martin and will not be an employee of Genpact.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.careers.genpact.com
