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Job Description
Resourcing Edge, an HR outsourcing company, is seeking a Regional Payroll Manager to join its growing team.
The Regional Payroll Manager is a leader, business partner and collaborator with Resourcing Edge clients, clients worksite employees and internal team members within their assigned region. The Regional Manager is accountable for all aspects of quality payroll service for clients. The Regional Payroll Manager is responsible for ensuring established procedures are executed, service protocols are met and client relationships are established with a strong focus on client satisfaction with support from the Payroll Director. This role demands an ability to always maintain the strictest of confidentiality regarding the business and its team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities of this job include the following. Other essential duties may be assigned.
- Develop best practices to improve efficiency of payroll processes.
- Ensure all payrolls are processed timely and accurately.
- Address payroll related queries and requests from employees, clients and internal departments.
- Review and recommend improvements to existing payroll procedures.
- Analyze payroll issues and provide appropriate resolutions.
- Follow and enforce federal, state and local regulations.
- Provide assistance to payroll staff and conduct performance evaluations.
- Conduct one on ones and provide feedback/disciplinary actions as needed.
- Coordinate with Treasury, Accounting, Benefits and Risk teams to timely and accurately carry out payroll processing.
- Research and resolve client and system problems to ensure accurate payroll reports and tax returns.
- Assist in audit operations and implement audit recommendations
- Lead team meetings and trainings to keep staff updated on changes with the company, systems and payroll compliance.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, etc.
- Assist team members with overflow work.
- Monitor team workload and distribute work appropriately.
- Escalate service issues to Payroll Director and other appropriate teams leads.
- Identify and implement quality control measures.
- Assist Payroll Director in creating quarterly and annual team objectives.
QUALIFICATIONS
In order to qualify for this job, the incumbent must possess the following qualifications or be able to secure them within 90 days.
- Bachelors degree or equivalent work experience
- Minimum of seven (7) + years payroll processing experience
- Minimum of 5 + years of management experience in a multi-state and multi-client environment, preferably with a PEO
- Demonstrated ability in customer service and problem resolution
- Advanced knowledge of PrismHR and/or iSolved
PREFERRED SKILLS
- Ability to work under pressure and effectively handle high volume workloads.
- Ability to appropriately distribute daily workload and assigned projects to ensure operational effectiveness.
- Ability to complete assigned projects without strict supervision.
- Ability to communicate clearly; excellent telephone manners and etiquette.
- Ability to operate a 10-key calculator by touch.
- Advanced knowledge and use of Microsoft Office Products (Excel, Word, Access, and
Outlook)
CERTIFICATIONS, LICENSES, REGISTRATIONS
Certified Payroll Professional or Fundamentals of Payroll Certification a plus, but not required.
PHR or SHRM certification a plus, but not required.
ABOUT US
As a Certified Professional Employment Organization, Resourcing Edge provides a comprehensive outsourced solution to small and mid-sized companies that includes employee benefit plans, payroll processing, workers’ compensation, recruiting, risk management, and human resource management. We are among a handful of PEOs that hold the most prestigious industry certifications and are a top 25 PEO nationally. Our master plans are with the nations best carriers including UnitedHealthcare, MetLife, Aetna, and Slavic.
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