Rivia Mind Hiring for Onboarding and Credentialing Associate at Remote Full Time

Onboarding and Credentialing Associate Job Description

Who We Are

RIVIA Mind is a telebehavioral mental health and well-being practice. We are a group of psychiatry and psychology providers who focus on holistic treatment. We see a variety of patients, mostly adults and offer a range of services including psychopharmacology and psychotherapy. We have a diverse interdisciplinary team to address people’s needs beyond just medication management. We have a collegial atmosphere with a friendly team dynamic and mutual supervision. Here we foster a culture of respect, diversity and inclusion. Learn more at www.riviamind.com.

We are searching for a candidate with prior healthcare credentialing experience. The Credentialing Associate will act as the primary point of contact for our healthcare professionals during the credentialing and onboarding process. Associates will deliver a consistent, informed, customer-oriented credentialing experience.

Responsibilities

• Initiate and provide support to the provider’s application process by sending and receiving documents needed for the credentialing process with insurance companies.
• Sending delegated credentialing required documents to third parties for expedited verification.
• Maintain individual provider files up to date with the documents needed to complete any credentialing or re-credentialing application.
• Verifying the provider’s credentials are up to date, such as, licenses, certifications and Liability insurance
• Maintain compliance standards for up to date licensing and credentialing requirements.
• Assisting with the provider’s inquiries.
• Maintain workflow in a fast-paced environment
• Training internal staff as required
• Coordinate background checks and drug screens
• Other duties as assigned
• Responsibilities are subject to change as the position evolves

Qualifications

• 1+ years experience credentialing Social Workers, NP’s and Psychiatrists at a healthcare practice or hospital environment
• Must be detail-oriented and highly organized
• Ability to work effectively in a fast paced, high volume environment
• Able to triage work effectively to prioritize deadlines/high importance tasks
• Proficient with computer skills and tech savvy
• Proved to have thrived in administrative roles
• Proactive with problem solving and good decision making skills
• Excellent communication skills and interpersonal skills to communicate effectively with clinicians and senior management

Our Culture

• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasize innovation and growth, and you will be given opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work.

Perks

• Attractive salary and benefits package
• Remote working flexibility (within the US)
• Competitive medical, dental, and vision insurance, matching 401K, HSA option
• PTO and sick leave

Job Type: Full-time

Pay Range: $50k + per year depending on experience.

EQUAL OPPORTUNITY EMPLOYER

RIVIA Mind is an Equal Employment Opportunity Employer. It is the policy of RIVIA Mind to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marial status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of RIVIA Mind that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. RIVIA Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of RIVIA Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• How many years of Health Care Onboarding and Credentialing do you have?

Experience:

• Microsoft Office: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)

Work Location: Remote