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We are currently looking for a Call Center representative to handle our customers with the utmost care.
The Call Center representative will manage the daily operations of inbound and outbound call center functions to establish and maintain the company as an industry leader in customer satisfaction. Ensuring that the department provides a high level of service to field operations, timely and accurate service order entry, prompt resolution of reported problems and implementation of quality assurance measures is number one!
Responsibilities :
Scheduling office visits for patients
Entering information in to EMR system
Obtaining patient information
Answering multi-line phone system
Assisting at the front desk
Placing reminder calls
Requirements:
Must possess exceptional customer service skills
Must be able to work independently and on a team
Must have problem solving skills
EMR experience preferred
Professional demeanor
Bi-lingual not required but a plus
Benefits:
We offer paid training, bonus program, medical, dental, 401K, paid time off, holiday and sick leave
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