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Job Description
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Location: Highlands Ranch, CO
Employment Type: Full Time
Position Type: Commission Only after 60 Day Guarantee Period
Pay Range: $70,000 – $120,000 per year
The BMW Automotive Service Advisor is responsible as the customer’s first point of contact on vehicle servicing; initiating automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; creating repair orders; and maintaining customer rapport and records; at all times providing an exceptional customer experience.
Why Schomp:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including the following!
Benefits
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We are very pet friendly and offer pet insurance
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Medical, Dental and vision insurance
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Life insurance
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401(k) with company match
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Paid Time off – Vacation, sick and benefit days
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Short term and long term disability
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Accident insurance
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On site Gym/ Gym reimbursement
Upward Mobility
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Comprehensive employee recognition programs
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A competitive compensation package that rewards high-performers
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Continued Training through Schomp and the dealer manufacturer
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Opportunities for career advancement
Employee Discounts
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Employees are eligible for discounts on vehicles, parts and service
Our Employees Come First
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Customers have a great experience if they work with employees that love their work
Responsibilities
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Initiate automotive services and repairs by ascertaining performance problems and services requested.
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Troubleshoots vehicle problems and services by listening to the customer’s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
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Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
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Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Requirements
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Luxury brand Dealership Service Advisor experience required.
The Schomp Automotive Group provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of Colorado’s oldest and most successful automotive groups.
Schomp Automotive Group is an Equal Opportunity Employer
The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.
