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Why Shiftsmart
At Shiftsmart, we’re building the future of labor. Our platform powers the modern workforce with over 1 million workers in 50+ countries, and customers that include Google, Deloitte, McDonald’s, and Facebook. We’ve grown our business 2-3x each year since we started, with over 1M shifts worked and $60M in wages paid to workers. We empower hourly workers to find more work, increase their earnings, and control their own schedules, while also enabling employers to increase fulfillment, reduce turnover, and improve quality.
Join a rocketship. This is a unique opportunity to join a rapidly scaling business where we expect you to approach things differently, and beyond what might be considered ‘normal’ elsewhere.
Be an owner. Join a team who are growing this business as their own, and are inspired by the idea of reducing unemployment in every market we touch.
Captain your career path. Live, work, and breathe in an environment with limitless opportunities for growth, both professionally and personally.
Become a world class executor. We believe that #ExecutionIsBinary, and are dedicated to helping you master that skill for life here and beyond.
Role overview
The mission of our People & Culture team is to create a world class employer @ Shiftsmart. We’re building a high performing, diverse, and inclusive team where people can do their best work and have a blast doing it. We measure success based on how well team members are set up for success and the fun they have doing it.
In this role you will be responsible for designing and executing a people strategy that matches our unique business needs and culture. You will own the employee experience and implement initiatives to improve hiring, onboarding, learning, development, inclusion, belonging, and growth as we foster a high performing culture.
What you’ll do:
Develop and execute people strategies across the employee lifecycle in order to enable our hyperscale business
Drive strategic talent planning, organization needs assessments, programmatic talent insights, and inclusive employee experience design
Lead and empower transformation efforts including process improvement, capability development, and change management
Coach and consult with our senior most leaders to drive high performing teams that increase productivity and retention
Who you are
You get excited about creating a great employee experience for all, building new relationships, and challenging the status quo to build a world class workplace.
Business leader first – You have experience in strategic roles, and ideally in startups. You are a business leader first and an innovator who impacts the broad business agenda, not just people.
Mission-oriented – You’re committed to our mission and empowering workers with technology.
In the details – You have impeccable organizational skills and never lose track of a follow up or to-do.
Self-starter – You’re ready to experience the chaos of an early stage startup, and have a proven ability to roll up your sleeves to #GetShiftDone.
High energy – You’re outgoing, charismatic, enthusiastic, and a compelling storyteller.
Fun – You’re someone teammates can approach easily, and know how to celebrate success / have fun!
Operating Principles @ Shiftsmart
See Leadership Principles @ Amazon (article)
Execution Is Binary. We are relentless in our drive to deliver on our commitments. We ruthlessly prioritize, communicate often, and are willing to let fires burn in pursuit of what really matters.
Inputs > Outcomes. We think in terms of value chains and focus on the process. We prioritize and solve our Partners’ and Customers’ problems over our own convenience.
Honesty Over Harmony. We share the truth even when it is painful. We have the meeting in the meeting. We embrace mutual feedback and hold each other accountable, as individuals and as teams. We ask ourselves: “Did I ask them? Did I tell them?”.
Own It, Finish It. We touch the bottom of the ocean and consider no job too small. We self-serve, help ourselves, take the problem as far as we can, and when needed ask others for help. We own our mistakes.
Be Leverage, Build Leverage. We build bridges and recognize we can all teach, coach, and mentor each other. We strive to make ourselves redundant and avoid single points of failure.
Invent & Wander. We constantly invent, measure, and iterate. We do things that don’t scale. We reject the phrase “That is how it’s always been done” and don’t let perfect get in the way of better.
Mistakes + Reflection = Progress. We try without fear and learn without ego. We make good mistakes. We seek, accept, and apply feedback.
Lead With Data. We use facts, not fiction, to build narratives and make decisions. We believe strong hypotheses are the start, not the end. We respect each other’s time and show up with the data and an explanation for what it means.
Equal Opportunity Employer
Shiftsmart is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
