SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 500 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Come grow with our associates who are customer obsessed, always safe, continuously improving, and having fun!
Position Overview:
The HR Services Specialist will process various HR transactions related to the areas of HR Systems and Payroll. You will work with the HR Services team to provide a centralized point of contact and expertise for company employees to ask questions and gain assistance.
KEY FACTORS FOR SUCCESS:
Respond to employee and manager inquiries and service requests that are submitted to the team HR Service Center number or Service-Now. Areas of inquiry include benefits sick-leave, enrollment, benefit administration, Leave of Absence, HR Systems, payroll/time & attendance and Verification of Employment.
Effectively communicate an answer, policy or resolution for the inquiry. Document service request details into the tracking system and respond, elevate or reroute if necessary.
Provides assistance to employees in the new hire benefit enrollment process. Follows up with employees who do not enroll within given time frame.
Answers inquiries regarding payroll and timesheets. Communicates resolution to payroll or escalates unresolved issues or issues needing research by Payroll.
Processes employee changes submitted in ADP such as org changes ensuring accuracy, compliance and confidentially.
Maintains timely and accurate reporting of activity.
Responds to inquiries for information from other HR teams, including Field Support and Field HR leadership.
Support continuous process improvement initiatives by identifying opportunities and developing solutions
Execute effective workforce administration, covering employee lifecycle events and exit administration
Enter accurate data updates in the HR system and provide information in the form of reports, evidence and data to control functions such as Litigation, Employment, Legal, and Compliance
Analyze service requests to proactively identify what is needed prior to completing transactions in terms of impact to systems and clients
Skills We Are Seeking::
Advanced Microsoft Office skills
Bilingual in Spanish and English – required
EDUCATION AND EXPERIENCE:
Bachelor’s degree or relevant work experience
1-3 years HR experience
Experience in HR or Shared Service Operations (insourced or outsourced), preferred
Experience in a general or benefit specialist HR function, preferred
Familiarity with HR applications, preferred
Must be comfortable working 7:30-4:30pm EST
Perks:
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
Competitive Compensation
401k with company match
Company paid life insurance, Short Term Disability and Long-Term Disability Insurance
Product Discounts
Tuition Reimbursement
Opportunity for Advancement
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION
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