Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency’s mission through direct service to the public. As the first point of contact, you are responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations and Medicare Insurance Programs. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using automation tools to access and update information about claims or potential eligibility.
Customer Service Representatives (CSRs) provide assistance to beneficiaries and the general public in person, by telephone, or in writing. CSRs conduct interviews to determine the nature of the caller’s question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.
Job Type: Full-time
Pay: $42,404.00 – $75,628.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
COVID-19 considerations:
All customers and employees are required to wear a mask at this time.
Ability to commute/relocate:
Work Location: Hybrid remote in Portsmouth, NH 03801
Close to Heart–Close to Home; that is what Beatrice State Developmental Center (BSDC) is all about. Providing care and support...
Apply For This JobDescription Under close supervision, to apply the theoretical concepts of the nursing profession while providing routine direct patient care within...
Apply For This JobRecruitment Information Recruitment Number DOT-AIR-2022-21 This continuous recruitment may be closed at any time. The notice of the last day...
Apply For This JobAbout the Team The Global Public Policy and Government Relations team is Zoom’s API to governments around the world. We...
Apply For This JobORGANIZATIONAL BACKGROUND Mothership Strategies is a top-ranking Democratic digital fundraising firm. We are experts in engaging grassroots supporters online through...
Apply For This JobPOSITION OVERVIEW Applications Accepted from: ALL PERSONS INTERESTED Section: Wastewater Operations Location:100 Japhet Workdays & Hours: Monday – Friday, 8...
Apply For This Job