About Your Role:
The NOC Manager is responsible for managing the daily operations of the NOC at a manager’s level to achieve department and corporate objectives. Candidates should have availability for on-call and remote off-hours work as the NOC handles inbound inquiries for our base 24 hours a day, 365 days a year. Network Operations provides around-the-clock surveillance, troubleshooting and maintenance at our newly built Network Operations Center (NOC). Customer service is the hallmark of Spectrotel and therefore qualified candidates shall be responsible for delivering best in class service to our valued customers and providing leadership to technician providing support for Spectrotel’ s robust suite of voice, data, and managed services products.
Spectrotel is a leading national next generation aggregator of voice, internet, cloud communications and managed services. Spectrotel aligns suppliers, agents, and customers, through the use of Spectrotel’s aggregation platform to bring out the best of each to maximize customer success and experience. We are the “Network of Networks” and have achieved this through the committed, passionate and driven team of associates that make up the Spectrotel team.
We are proud of having created a unique and valued experience for some of the most well-known brands throughout the country by providing exceptional service and technology solutions crafted to meet and exceed their business needs. We owe our success to a set of simple principles: integrity, honesty, flexibility, and ambition. It is the embodiment of these traits that make Spectrotel a distinctive integrated solutions company.
As a privately held company we seek individuals who can help contribute to the company’s success. This means you are not shy, you like rolling up your sleeves, digging in, and helping solve problems, you feel energized when you present an idea and most importantly you are persistent, passionate and never satisfied with the status quo.
Responsibilities include but are not limited to:
Spectrotel is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
Job Type: Full-time
Ability to commute/relocate:
Work Location: One location