Staples Hiring For Inside Sales Key Account Manager at Lincolnshire, IL, United States Full Time

Job Description

About Us:
Quill.com is a team of passionate, collaborative, inventive, customer-centric, results-oriented problem solvers. We are an e-Commerce company located 40 minutes north of Chicago with over 60 years of experience placing our customers at the forefront in all that we do. We are intellectually curious, always seeking ways to bring solutions to our customers. How do we do it? We anticipate the needs of our customers and business partners, and deliver reliable, customer-centric services. At Quill.com we offer an assortment of more than 130,000 products to support our customer’s business needs.

In 1998, Quill.com proudly became part of Staples, Inc. We have maintained our original small-company feel and have the added benefits and support of a major corporation. Quill.com is located in Lincolnshire and is home to 500+ associates.
Job Posting Title: Inside Sales Key Account Manager – Quill (Hybrid Schedule)
Start Date: Monday June 20th, 2022
Wage: Competitive hourly wage plus uncapped monthly commission
This position has a hybrid schedule (with the exception of up to 2 weeks of onsite training, M-TH). You must have the ability to work 3 days in office (Tues/ Thurs and your day of choice), 2 days working from home.
NO evenings and weekends!!

What you’ll be doing:

• Manage Quill.com’s largest customers. The average customer in the base spends $100,000 annually and they are located throughout the country. Sales strategies will be executed through phone, social selling, email/digital and on-site visits
• Maintain a thorough and current knowledge of products and service programs to consolidate business through educating customers based on their needs. This position requires a high level of business acumen, sales strategy and overall sales professionalism
• Consistently think out of the box to appease the large volume customer. Work with other departments internally to implement new ideas into the sales strategy and overall process. Examples include creating websites and bringing in specific products desired
• Negotiate purchasing agreements and legal long-term contacts with customers that potentially spend $2 million dollars annually. Collaborate with Staples legal team and finance department throughout the long-term process
• Visit approximately 15+ customers nationally each year as well as customer conferences and trade shows. Work with marketing and merchandising to coordinate specifics, such as trade shows, mailings, e-mails, new product lines and large volume pricing
• Collaborate with suppliers on large orders, pricing, and samples
• Interact with high level decision makers, such as CFO’s, controllers, legal and purchasing agents, throughout the selling strategy. Educate customers on the programs Quill has in place
• Collaborate with our sales operations manager on custom procurement platforms
• Help to coach Sales Department by participating in mentor program. Share sales expertise and lead sales strategy meetings
• Many high spending contracts require 3+ years long term planning. Over $40 million dollars of business is managed within the Key Account Manager group, most of which are high risk in completion gaining market share. It is essential that Key Account Managers execute sales strategy and contracts
• Meet or exceed productivity metrics and goals
• Retain large customers
• Acquire new business and grow sales

Qualifications :

What’s needed – Basic Qualification’s:

• 1-2 years prior experience in managing national account sales
• Must have the availability to travel

What’s needed – Preferred Qualification’s:

• Creative and cognitive thinking ability
• Excellent oral and written communication skills
• Proficient computer skills and knowledge of Microsoft Office
• Strong organizational and problem-solving skills
• Ability to work in a fast-paced environment and adjust priorities based on activity

We offer:
A competitive salary, bonus potential through our annual performance award program, and a comprehensive benefits package. Join Staples, and you’ll find the asset we value most is YOU. It’s why we offer a number of benefits to support our associates’ well–being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work–life balance, retirement prep and overall peace–of–mind. Staples is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. At Staples, we celebrate the different viewpoints and experiences our diverse group of staff brings to the Company.
Interested in joining the team? Check out our perks and benefits !

Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.