Strive Health Hiring for Manager of Operations, Strive Care Partners Job at Denver, CO Full Time

Strive Health is built for purpose- to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification and engagement, comprehensive coordinated care, and home-first dialysis. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from CKD through ESRD, leveraging comparative and predictive data and analytics to identify patients at risk. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization, and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the Healthcare community and set a new standard for how care kidney should be done.

Manager, Operations (Strive Care Partners)

The Manager, SCP Operations will be responsible to provide day to day operational oversight for our Strive Care Partner programs. The role will play an integral part in Strive and our partners success related to risk-based programs. The candidate will need to be comfortable interacting externally with physician leaders, executive level partner contacts and internal leaders to drive success.

Essential Functions:

• Oversees and manages the operational and activities of their market in conjunction with the Director of Operations, Strive Care Partners and Senior Director of Operations, Strive Care Partners.
• Manages daily operations including leading process design sessions with operational leadership from physician partner groups
• Understand and manages a variety of physician partners
• Leads both structured and ad hoc project management, reporting, and relationship management activities to inform key internal/external stakeholders and resolve issues quickly and effectively
• Build relationships with key external stakeholders to establish the Strive Health team as trusted strategic partners.
• Collaborate and coordinate with Strive strategy, business development, clinical, operations, analytics, and technology teams to deploy a market-specific solution including scalable solutions across government VBC programs and Medicare Advantage populations
• Work closely with Strive Strategy and Development team to understand the unique needs and goals of each partner
• Analyze quantitative and qualitative data to derive insights, develop corresponding practice improvement plans, and implement process changes to improve care for our patients and achieve operational excellence with our physician partners
• Willingness to play general athlete across operational, strategic and clinical projects as needed to drive program success for our patients
• Prioritize objectives and implement strategies to achieve company initiatives as part of the leadership team.
• Deploy data and research to drive cross-business corporate prioritization.
• Form and lead internal teams, providing training and mentorship as needed.
• Manage relationships with key clients’ leaders and clinicians
• Collaborate cross-functionally with senior leaders to set the strategy and be a true thought partner in carrying out Strive’s mission
• Leads cross function projects to integrate CKCC program with overarching Strive Care Partners workplan (ex. transition from FFS to MA)
• Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities
• Add knowledge operationalizing something, risk management, urgency, build out actual operational

Qualifications:

• Bachelor’s Degree in business or related field
• 4 years’ experience working with medical groups
• 4 years’ experience leading high-performing teams
• Consulting and/or Healthcare start up experience
• Possesses an understanding of challenges and opportunities in kidney care space, including complexities of CKD and ESRD patient cohorts, regulatory and reimbursement environment, industry and market dynamics
• Business travel

Preferred Qualifications

• Embodies Strive’s core values of “Care for Others First, Innovation, Resilience, Tenacity, and Fun”
• Demonstrated track record of building and mentoring highly collaborative care teams; can attract, develop, and retain A-level talent
• Strategic vision with the ability to execute
• Demonstrated leadership presence and maturity
• Impeccable judgment and ability to make sound decisions in a fast-paced, dynamic setting
• Excellent written and verbal communication skills
• Executive-level presentation skills and ability to handle high-level client interactions
• C-Suite experience