What you will do:
Partner with the Area, Regional leaders, and Site Managers, offering front-line support for employee relations matters within their assigned MCW field locations.
Provide guidance to managers and employees over the phone or in person for HR-related concerns including employee relations and performance management, i.e., development of individual development and performance improvement plans.
Act as a strategic partner by providing formal and informal training to all levels of management on a range of HR-related topics such as employment law, company initiatives, employee feedback, or benefits.
Ensure compliance regarding Company values, policy/procedures, and federal/state employment laws.
Regularly travel to assigned locations to offer in-market HR support to local leaders.
In coordination with the General Counsel and Senior HR Manager, respond to employee relations issues such as employee complaints, harassment, and discrimination claims.
Conducts investigations pertaining to employee misconduct and policy violations. Provides recommendations toward dispute resolution.
Develop, implement, and manage people-related metric reporting to support the market strategy and to drive business results.
Partner with Tucson Comp & Benefits Team to communicate and implement programs related to Compensation & Benefits to ensure compliance and to meet the needs of the market.
Regularly maintain and build professional knowledge by participating in meetings, seminars, reading industry publications, and job shadowing.
What motivates our team:
Mister Car Wash is rewriting the rules of the car wash industry. We wash cars for the fun of it. We put our people first. We help turn jobs into careers.
Competitive compensation that includes base pay and bonus
Cell phone reimbursement and monthly car allowance
Excellent Benefits including medical, vision, dental, and open PTO
Long term earnings through 401k match, Long Term Incentive (LIT) plan that offers restricted stock units annually, and an Employee Stock Purchase Plan (ESPP) offered after 6 months
Career Progression with high growth, publicly-traded company
Free Unlimited Wash Club Membership
How you will Shine:
The ideal candidate will possess a business-oriented mindset and an outgoing personality, with a focus on developing strong relationships with both operational leadership and employees. This person is an important bridge between our operations management team and our company vision and mission. These traits will ideally be partnered with the following:
2+ years of experience handling HR fundamentals, compliance, recruitment, employee relations, and training
Knowledge of employment laws and regulations including state and federal regulations regarding employment practices
Ability to objectively coach, manage conflict, and mediate complex issues
Ability to document investigations and provide a written summary of formal complaints, interacting with internal General Counsel as needed
Strong communication skills – written, oral, and presentation
Exhibits a highly collaborative and influential working style while showcasing proactive communication
Exhibits humility, a strong work ethic, and a curiosity to learn our business
Highly organized and detail-orientation is a must
Inherent understanding of confidentiality, with the ability to combine the needs of people with policy when handling sensitive matters
Understanding of multi-unit/multi-site support and willingness to travel up to 50% to local and non-local sites
Maintain a flexible schedule in reaction to business needs; weekends and nighttime hours may be required occasionally
Must be willing to work outside in different weather conditions alongside employees and managers
Willingness to comply with the COVID-19 vaccination requirement
Proficient with MS Office Suite, Human Resources Information Systems (HRIS), and Applicant Tracking Systems (ATS)
It’s your time to SHINE! Join the Mister Car Wash Team today!
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