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TEGNA is seeking an Employee Experience Supervisor – Talent Acquisition Operations to provide supervision of Employee Experience team and transactional, informational and onboarding support to HR Business Partners, hiring managers, and in-house recruiters as it relates to talent acquisition operations.
Responsibilities:
- Day to day supervision, guidance, workflow, workload leveling and delegation of tasks for Employee Experience (EE) team
- Ensure that business goals, deadlines and performance standards are met
- Train and onboard new hires and ongoing training for managers, HRBPs, and others that work closely with team
- Consult with managers and leadership to keep pertinent guidelines and policies current on all collateral
- Create strategy and materials and deliver specific training to hiring managers and HRBPs
- Maintain and update database of all collateral including processes and procedures, training materials, offer letter templates, PSC agreements & terms, amendments and addendums
- Keep record of changes or best practices used in the department
- Assess the work performance of EE employees and identify areas for improvement
- Handle a high volume of requests for job postings, offer letter/personal services contract creation, on-boarding and processing hires
- Provide administrative support to the talent acquisition process by creating offer letters/personal service contracts, initiating and monitoring background check process, initiating and monitoring the onboarding process, and facilitating moving the candidate into process hires and ultimately into the core HRIS/payroll system
- Ability to provide effective follow through with complete documentation from request to execution and through to final onboarding processes
- Effectively and professionally communicate with candidates, hiring managers and HR Business Partners, respond to concerns/questions, guide the offer letter/personal services contract creation, onboarding and final hiring process in a timely manner adhering to standard SLAs (expectations of turnaround time)
- Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service at all times
- Handle multiple tasks simultaneously while maintaining accuracy, timeliness and support within parameters of TEGNA’s policies and procedures
- Stay current on TEGNA’s programs and services through on-going training provided by TEGNA
Job Requirements:
Requirements:
- 5+ years of varied or combined Human Resources, Customer Service, Onboarding experience.
- Strong leadership and project management skills with the ability to handle multiple projects
- Excellent interpersonal skills, verbal and written communication with all levels of employees and leadership
- Ability to multitask, prioritize, and manage time efficiently
- Encouraging to team and staff; able to mentor and lead
- Able to analyze problems and strategize for better solutions
- Excellent computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Ability to adapt and learn new and ever-changing Technology.
- A proven self-starter who has excellent communication skills and the desire to provide the highest level of customer service and satisfaction.
- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment.
- Exceptional client customer service with a focus on resolution, positive thinking and understanding of the audience you are speaking to.
- Ability to respond positively and in an organized, methodical fashion to challenging work and deadlines.
- Ability to work successfully at both a strategic and tactical level with HR Business Partners and senior management.
- Strong critical thinking, problem identification and solving ability.
- Extreme attention to detail.
- Ability to work with and as a team even under remote working conditions.
- Flexibility to work rotating shifts (8 hours) and extended hours as necessary.
- Bachelor’s degree, or a High School diploma and equivalent years of related industry experience.
- Prior experience with recruiting processes a plus.
- Experience using Service Now, UltiPro, SharePoint, DocuSign preferred.
- Will give preference to prior experience working in Human Resources.
- Will give preference to prior supervisory experience.
- Travel: Rarely: less than 10%
- Work Environment Set: Office: normally performed in a typical interior/office environment
- Physical Demands Set: Sedentary work: Involves sitting most of the time; walking, lifting, bending, standing, etc.
About TEGNA
TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 64 television stations in 51 U.S. markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service. For more information, visit
TEGNA requires all employees to be fully vaccinated (as defined by the CDC) against the coronavirus.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information. TEGNA complies with all applicable laws related to accommodations.
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Job Snapshot
Employee Type
Full-Time
Location
Dallas, TX
Job Type
Human Resources, Admin – Clerical, Customer Service
Date Posted
05/24/2022
Job ID
12995/11304/61298
