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Senior Accounting Associate – Group, Conventions, and Event Billing
About The Role & Team
The Credit-to-Cash Business Operations Team provides accounting and risk mitigation services for Disney Parks, Experiences, and Products. The Groups, Conventions, and Event Billing team will handle auditing, reporting, and invoicing of lodging and catered events held at Walt Disney World Resort and Aulani, A Disney Resort & Spa.
We partner daily with Catering and Convention Sales and Services, Corporate Credit and Collections teams to ensure that contractual agreements are implemented accurately in the best interests of The Walt Disney Company. Primarily, the Groups, Conventions, and Events team provides Guests with timely and accurate invoices as well as assisting with collection efforts by clarifying charges and assisting with disputes.
What You Will Do
- Performs daily audits of rooms and planned functions
- Ensures all billing requirements outlined in the contractual agreement are met
- Investigates billing discrepancies and coordinates their correction
- Delivers deposit and pre-event invoices and collects subsequent pre-event payments
- Calculates commissions and complementary rooms per contractual terms
- Interacts with Customers, Services Managers, Operational Billers, and leadership for the purpose of planning, reviewing event results and resolving challenges
- Supports direct manager in the troubleshooting of issues associated with the various tools and processes
- Ensures all internal controls, department billing standards, and service level agreements are met
- Establishes and maintains strong relationships with internal and external partners
- Occasionally will conduct bill reviews with Guest, analyze disputes, and facilitate adjustments
Required Qualifications & Skills
- Strong quantitative and analytical skills
- Demonstrated presentation, verbal, and written communication skills
- Strong social skills and the ability to collaborate with individuals of all levels within an organization
- Understanding of financial risks and ability to develop adequate controls
- Strong organizational skills with attention to detail
- Strong sense of responsibility when working with deadlines
- Lead multiple priorities
- Ability to be creative and initiate problem-solving techniques
- Understanding and ability to demonstrate principles and techniques of General Accepted Accounting Principles (“GAAP”) and Financial Reporting
- Minimum one-year commitment to the role
Preferred Qualifications
- Basic knowledge of event and lodging technology
- Intermediate level of skill using MS Excel
- Experience working in the hospitality or finance industry
Education
- Bachelor’s degree or equivalent experience in Finance, Accounting, Economics, Business, Hospitality, or another relevant analytical field
Benefits
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
