Triton Commerce Hiring For Digital Marketing Account Manager at Winona, MN, United States Full Time

Job Description

As an Account Manager you will partner with our clients and our internal team to make the customer experience with Triton Commerce exceptional.Account management responsibilities include developing long-term relationships with your portfolio of clients and connecting with key business executives. Account Managers will be the liaison between the client and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to clients’ needs.This position will serve as the lead for managing all client projects with our internal team members. Account Managers will work closely with the Account Executives and the VP of Client Operations to assist in the completion of all projects on a timely manner, and as promised to our clients. Responsibilities include, but not limited to:NEW PROJECTS

• Co-lead the new client External Kick-Off meeting with the AE Client Operations: complete the Kickoff worksheet to gather information on the website pages, keyword & topic focus

• Generate internal documents for the the internal Kick-off Meeting, schedule and run the meeting with team members within one business day of External Kick-Off meeting

• Provide the client a complete list of content that is required for their new website and/or social media strategy: content & images

• Provide acquired information to design team to complete the site/strategy

• Setup and clean-up of initial social media accounts

MONTHLY CLIENTS

• Take client in-bound calls for site updates & questions; provides summary to team to keep communication flowing

• Review monthly blog content to ensure it is in line with the predetermined strategy

• Review analytics and Triton reports, send and discusses the results with the client and the Account Executive

• Review and update strategy based on results. Make recommendations to the client based on results.

• Attend meetings with client

• Communicates updates with team

ON-GOING

• Build relationships with clients on a regular basis to maintain a 85% retention rate with recurring revenue clients

• Build Triton Commerce testimonials through driving online testimonials from current clients

• Partner with current clients to gain business referrals for us to market to

• Recognize opportunities for up-sale that are appropriate to the client’s needs discovered while managing the account

Job Type: Full-timePay: From $40,000.00 per yearBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor’s (Preferred)

Experience:

• Marketing: 3 years (Preferred)

Work Location:

• One location

Work Remotely:

• No